At a Glance
- Tasks: Manage customer queries, process orders, and collaborate with the sales team.
- Company: Leading security solutions company in Letchworth with a strong reputation.
- Benefits: Hybrid working model, generous annual leave, and salary sacrifice pension scheme.
- Why this job: Join a dynamic team and ensure clients receive top-notch service.
- Qualifications: Over 2 years of customer service experience and excellent communication skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading security solutions company in Letchworth is seeking a Customer Support Coordinator for a fixed-term role focused on ensuring clients receive the right products on time.
Responsibilities include:
- Managing customer queries
- Processing orders
- Collaborating with the sales team
Applicants should have over 2 years of customer service experience and strong communication skills.
This role offers a hybrid working model and a comprehensive benefits package including generous annual leave and a salary sacrifice pension scheme.
6-Month Customer Support & Sales Coordinator - Hybrid in Letchworth employer: Lashley + Associates Corporation
Contact Detail:
Lashley + Associates Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 6-Month Customer Support & Sales Coordinator - Hybrid in Letchworth
✨Tip Number 1
Make sure you know the company inside out! Research their products and services, especially in the security solutions sector. This will help us stand out during interviews and show that we’re genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer queries, we should prepare for common scenarios and how to handle them effectively. Role-playing with a friend can be super helpful.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the company culture or even refer us internally, which can give us a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our customer service experience and communication skills right from the start.
We think you need these skills to ace 6-Month Customer Support & Sales Coordinator - Hybrid in Letchworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background aligns with the role of a Customer Support Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially since this role involves managing customer queries. Make it easy for us to see your strengths!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Lashley + Associates Corporation
✨Know the Company Inside Out
Before your interview, do some digging into the security solutions company. Understand their products, values, and recent news. This will not only impress them but also help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your Customer Service Skills
Since this role is all about customer support, be ready to share specific examples from your past experience. Think of situations where you resolved a difficult query or went above and beyond for a customer. This will demonstrate your capability and commitment to excellent service.
✨Prepare for Common Questions
Anticipate questions related to order processing and collaboration with sales teams. Practice your responses to questions like 'How do you handle a dissatisfied customer?' or 'Can you describe a time you worked closely with a team?' This will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the tools they use for managing customer queries, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
