At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure exceptional patient experiences in aesthetic dermatology.
- Company: Join LaserAway, the leader in aesthetic treatments with over 10 million procedures performed.
- Benefits: Competitive salary, performance incentives, and exclusive perks like free aesthetic treatments.
- Other info: Flexible hours, professional growth opportunities, and a collaborative culture await you!
- Why this job: Make a real impact in a thriving clinic while developing your leadership skills.
- Qualifications: 3+ years of leadership experience in retail or service industries; strong sales and team management skills.
The predicted salary is between 65250 - 79750 £ per year.
Join LaserAway as a Store Sales Manager – Lead, Inspire, and Drive Success in Aesthetic Dermatology! Are you a strategic leader with a passion for sales and exceptional service? LaserAway, the industry leader with over 10 million treatments performed and 18+ years of experience, is seeking a dynamic Store Sales Manager to oversee operations, drive clinic performance, and deliver an outstanding patient experience.
About the Role:
As a Store Sales Manager, you will lead your clinic to success by combining strategic oversight with hands-on sales contributions. You’ll ensure smooth clinic operations, foster a collaborative team environment, and set the standard for excellence in patient care. This is an exciting opportunity for a motivated individual to directly impact clinic performance, patient satisfaction, and team development.
Compensation: Enjoy a competitive base salary at our Birmingham- The Summit location, plus the opportunity to earn revenue shares based on your clinic’s performance. On average, our Store Sales Managers earn $80,000 to $115,000 annually, with top performers exceeding expectations thanks to their ability to inspire their teams and achieve revenue goals.
Key Responsibilities:
- Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
- Manage Clinic Operations: Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
- Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
- Optimize Revenue Growth: Track CRM initiatives, focusing on cross-sell, upsell, and “win-back” strategies to boost clinic performance.
- Uphold Brand Standards: Ensure the clinic operates under LaserAway’s brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
- Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
- Inventory and Equipment Oversight: Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
- Foster Community Engagement: Build relationships with local businesses and organizations to position LaserAway as a key community member.
- Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
- Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.
What We’re Looking For:
- Education: High School Diploma required; Bachelor’s Degree preferred.
- Experience: 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
- Skills: Proficient in Google Suite, CRM systems, and data analysis to drive decision-making.
- Leadership: A dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams.
- Professionalism: A proactive, detail-oriented individual with a strong commitment to LaserAway’s values and operational excellence.
- Availability: Flexible to work evenings, weekends, and holidays to meet clinic needs.
Why You'll Love It Here:
- Ownership Opportunities: Take ownership of your clinic’s performance and success with autonomy to make an impact.
- Professional Growth: Benefit from leadership coaching, ongoing development, and a clear path for career advancement.
- Collaborative Culture: Join a supportive, innovative team that values teamwork and excellence.
- Competitive Rewards: Enjoy a competitive salary, performance incentives, and comprehensive benefits.
- Exclusive Perks: Receive free and discounted aesthetic treatments to look and feel your best!
Why LaserAway?
At LaserAway, we redefine excellence in aesthetic dermatology. Every treatment is performed by licensed medical professionals supported by 25 board-certified dermatologists who craft and monitor our protocols for unmatched safety and effectiveness. With state-of-the-art technology and premium products, we treat all skin types with precision and care, combining clinical expertise with cutting-edge innovation. Our 175+ locations and growing footprint make life-changing treatments accessible to everyone. Open seven days a week, we prioritize convenience and self-care. Guided by a patient-first approach, we deliver exceptional experiences that build trust and loyalty.
Join Our Team
At LaserAway, we empower our leaders to thrive in a dynamic environment where excellence and innovation drive success. If you are a results-driven leader passionate about aesthetics and motivated by the opportunity to lead a high-performing team, we want to hear from you. Take the next step in your career—apply today and help us shape the future of aesthetic medicine!
Benefits Summary: LaserAway provides competitive compensation packages and a comprehensive range of benefits, including Medical, Dental, Vision, Disability and Life Insurance, a 401(k) plan with a company match, and additional ancillary benefits. We also offer Paid Time Off (PTO) in compliance with state and federal requirements, ensuring our employees are supported both professionally and personally. LaserAway also provides incentive compensation, including potential bonuses and commissions, depending on role and performance.
Disclaimer: This job description is not exhaustive and may be updated at any time. LaserAway is an Equal Opportunity Employer and will provide reasonable accommodations for employees with disabilities to perform essential functions, barring undue hardship. Duties may be reassigned as needed.
Store Sales Manager in Birmingham employer: LaserAway
At LaserAway, we pride ourselves on being a leading employer in the aesthetic dermatology field, offering Registered Nurses a dynamic and supportive work environment. With competitive pay, flexible scheduling, and comprehensive benefits including medical, dental, and vision insurance, our team members thrive in a culture that values their contributions and encourages professional growth. Join us to be at the forefront of non-surgical treatments while enjoying opportunities for advancement and a strong sense of community among colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Store Sales Manager in Birmingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like LaserAway, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like LaserAway!
We think you need these skills to ace Store Sales Manager in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at LaserAway, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at LaserAway and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show LaserAway that you’re ready to jump in and contribute right away!
How to prepare for a job interview at LaserAway
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
