At a Glance
- Tasks: Lead a dynamic front desk team and enhance the client journey from start to finish.
- Company: Laser Me Out, London's top laser hair removal clinic in Marylebone.
- Benefits: Competitive pay, supportive team environment, and opportunities for personal growth.
- Other info: Join a vibrant team dedicated to excellence and client satisfaction.
- Why this job: Be the face of a leading clinic and make a real difference in clients' lives.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 28066 - 31200 £ per year.
Laser Me Out is London's specialist laser hair removal clinic based in Marylebone.
As Reception Manager you’ll be the backbone of front-of-house, leading a 4+ person team, owning the client journey from first contact to follow-up, and driving sales while maintaining exceptional service.
You’ll manage booking flow via Phorest, handle complaints with empathy, and collaborate with therapists to ensure a seamless client experience.
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We think you need these skills to ace Clinic Front Desk Lead — Sales & Team Coach
Team Leadership
Sales Skills
Customer Service
Booking Management
Empathy
Collaboration
Complaint Handling
