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For Companies At a Glance
- Tasks: Manage patient appointments and queries while ensuring top-notch service navigation.
- Company: Reputable healthcare institution in Worksop with a focus on patient care.
- Benefits: Competitive pay rate, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in patients' lives while developing your communication skills.
- Qualifications: 2 years of customer service or reception experience and strong communication skills.
- Other info: Join a dedicated team committed to confidentiality and professionalism.
The predicted salary is between 12 - 13 £ per hour.
A healthcare institution in Worksop is looking for Care Navigators to join their team on a permanent basis. Ideal candidates should have at least 2 years of experience in a customer service role or reception, along with critical communication skills to handle sensitive information.
Responsibilities include:
- Managing patient appointments and queries
- Ensuring accurate service navigation
- Emergency preparedness
A commitment to confidentiality and professionalism is essential. Competitive pay rate from £12.31 to £12.80 per hour.
Patient Care Navigator — Front Desk & Support in Worksop employer: Larwood Health Partnership
Contact Detail:
Larwood Health Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Navigator — Front Desk & Support in Worksop
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the lookout for a Patient Care Navigator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions related to patient care and customer service. This will help you articulate your experience and show off those critical communication skills they’re after.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a healthcare setting. Make sure you look professional and approachable when you walk into that interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Patient Care Navigator position. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Patient Care Navigator — Front Desk & Support in Worksop
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background fits with the role of a Patient Care Navigator, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how your communication skills can make a difference. We love seeing genuine enthusiasm for the role.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, especially when it comes to handling sensitive information in healthcare.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Larwood Health Partnership
✨Know Your Stuff
Before the interview, make sure you understand the role of a Patient Care Navigator. Brush up on your knowledge about managing patient appointments and handling sensitive information. This will show that you're serious about the position and ready to hit the ground running.
✨Showcase Your Communication Skills
Since critical communication skills are key for this role, prepare examples from your past experience where you've successfully navigated difficult conversations or resolved customer queries. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Professionalism
Dress appropriately and arrive on time to convey your commitment to professionalism. Remember, first impressions matter! Also, be prepared to discuss how you maintain confidentiality in your previous roles, as this is crucial in healthcare settings.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the institution's approach to patient care. This not only shows your interest in the role but also helps you gauge if the workplace aligns with your values.
