At a Glance
- Tasks: Be the welcoming face of L’ART London, managing appointments and creating memorable experiences.
- Company: Join a doctor-led aesthetic and wellness house in vibrant South Kensington.
- Benefits: Full-time role with opportunities for growth in a luxury environment.
- Other info: Dynamic role with a focus on culture, fragrance, and beautiful experiences.
- Why this job: Combine your passion for hospitality and aesthetics while making a lasting impression.
- Qualifications: Experience in luxury hospitality or aesthetics, with excellent customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
We’re looking for the first and lasting impression of L’ART London - L'ART BY DR M, our doctor-led aesthetic and wellness house in the heart of South Kensington, where medicine meets culture.
The role: Front of House & Client Experience
The Front of House role at L’ART London is a full-time, on-site position based in South Kensington, London. Responsibilities include:
- Welcoming every patient and guest with warmth and discretion.
- Managing appointments, the doctor’s diary, and enquiries by phone, email and in person.
- Keeping the space immaculate, from displays and lighting to scent and music.
- Recommending products with care, and helping clients keep coming back.
- Supporting our social media, email campaigns, events and signature scent creation workshops.
The person:
- Experience in luxury hospitality, aesthetics or a private clinic.
- Impeccable presentation and a calm, discreet manner.
- An eye for the details others miss.
- A love of fragrance, culture and beautiful experiences.
- Customer service skills with a focus on hospitality, problem-solving, and creating memorable guest experiences.
- Proficiency in basic booking or POS systems, digital tools and familiarity with health and safety practices in a guest-facing environment.
Front of House at L’ART London employer: L'ART LONDON
L'ART LONDON is an attractive employer due to its focus on luxury aesthetics and wellness, providing employees with opportunities to grow in a vibrant and culturally rich environment. The company values impeccable service and attention to detail, ensuring a rewarding experience for both staff and clients.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House at L’ART London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like L'ART LONDON. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to L'ART LONDON
Don't be shy about reaching out to L'ART LONDON directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House at L’ART London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about L'ART LONDON and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at L'ART LONDON
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
