At a Glance
- Tasks: Engage with clients, manage bookings, and support event operations in a dynamic team.
- Company: Thriving Events Hire company in a picturesque rural setting.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Join a close-knit team with plenty of room for creativity and career advancement.
- Why this job: Be part of exciting events and make a real impact in the events industry.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Bury St Edmunds, Suffolk. An exciting opportunity has arisen for a people‑orientated mid‑level professional to join a very successful Events Hire company based in a beautiful rural location near Bury St Edmunds. This is a varied role in a small, close‑knit team where you have the chance to really contribute to the team’s success and see your hard work come to life with exciting local and national bookings and events throughout the year. The company has existing, long‑standing partnerships across East Anglia, and further afield, with an impressive portfolio of shows, productions and well‑known festivals to whom they provide event hire services.
The successful candidate will be engaging with the existing client portfolio as well as developing new partnerships across the events industry. This opportunity will suit you if you are looking for an all‑round position speaking to clients, delivering exceptional customer service, engaging with incoming enquiries and on‑boarding clients, following leads and proactively spotting partnership opportunities to support the company’s growth and acting as an Account Manager to ensure repeat business.
This role also involves being a go‑to for operations support assisting the Director with the smooth running of the office as well as acting autonomously to manage a CRM and database, assist with project timelines and support with financial administration.
Key Responsibilities:- Act as first point of contact on Reception with seamless customer service at every touch point
- Manage incoming enquiries and convert them into confirmed bookings
- Prepare and follow up quotes to maximise conversion rates
- Proactively generate new leads through research, outreach, and relationship building
- Identify and approach potential events, venues, and clients
- Upsell and cross-sell services to maximise order value
- Maintain a strong pipeline of opportunities using hiring software and CRM
- Manage the full sales journey from enquiry to booking and contract administration
- Liaise with suppliers and manage deliveries
- Order office supplies and maintain a well‑organised workspace
- Assist with recruitment and coordination of seasonal event staff
Sales & Operations Manager in Suffolk employer: Larstone Recruitment
Join a thriving Events Hire company in the picturesque setting of Bury St Edmunds, where your contributions will directly impact our success in delivering exceptional events. We pride ourselves on fostering a supportive and collaborative work culture, offering ample opportunities for professional growth and development within a close-knit team. With a strong focus on employee well-being and a commitment to excellence, this role provides a unique chance to engage with a diverse client portfolio while enjoying the benefits of working in a beautiful rural location.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Operations Manager in Suffolk
✨Tip Number 1
Network like a pro! Attend local events and industry meet-ups to connect with potential clients and partners. Remember, it’s all about building relationships that can lead to exciting opportunities.
✨Tip Number 2
Show off your personality! When you get the chance to chat with hiring managers or team members, let your enthusiasm for the role shine through. A positive attitude can make a lasting impression.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, even if they’re not advertising roles. A well-timed email can open doors you didn’t know existed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales & Operations Manager in Suffolk
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your CV. Use a friendly tone and share a bit about your passion for events and customer service.
Tailor Your Application:Make sure to tailor your application specifically for the Sales & Operations Manager role. Highlight your relevant experience in managing client relationships and any previous successes in sales or operations that align with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and how they fit the role. Avoid jargon and keep it simple!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Larstone Recruitment
✨Know Your Stuff
Before the interview, make sure you research the company and its events. Familiarise yourself with their existing partnerships and recent projects. This will not only show your interest but also help you tailor your answers to demonstrate how you can contribute to their success.
✨Showcase Your People Skills
As a Sales & Operations Manager, you'll be engaging with clients regularly. Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you've turned enquiries into bookings or built strong relationships with clients.
✨Be Proactive
Highlight your ability to spot opportunities and generate leads. Come prepared with ideas on how you could approach potential clients or venues. This shows that you're not just reactive but can actively contribute to the company's growth.
✨Organisational Skills Matter
Since the role involves managing a CRM and supporting operations, be ready to discuss your organisational skills. Share specific tools or methods you use to keep track of tasks and ensure smooth operations. This will reassure them that you can handle the responsibilities of the position.
