At a Glance
- Tasks: Provide exceptional customer service and support clients with insurance queries.
- Company: Established insurance company in a beautiful countryside setting.
- Benefits: Competitive salary, full training, and a supportive team environment.
- Other info: Office-based role with Monday to Friday hours, perfect for work-life balance.
- Why this job: Join a dynamic team and make a real difference in clients' lives.
- Qualifications: Excellent communication skills and a minimum of Grade C in GCSE Maths and English.
The predicted salary is between 25000 - 32000 £ per year.
An established Insurance company near Sudbury, Suffolk have a wonderful opportunity for a charismatic, people-orientated Customer Service Advisor to join the team and provide a professional, warm service to new and existing clients.
If you are an excellent communicator on the phone and via email, feel passionate about providing an excellent customer service and thrive in busy environments this could be the perfect role for you.
You will be working with a supportive team in a wonderful countryside setting. The position is office based Monday - Friday, 9 am - 5 pm. Full training will be provided for the successful candidate. A competitive salary is on offer depending on experience.
- Handling general enquiries, including new business, policy alterations and renewals
- Selling insurance policies and proactively looking for ways to upsell where possible
- Introducing the range of Financial Services and Risk Management products to new and existing clients
- Supporting team members in the management of key accounts
- Will demonstrate the drive and energy required to provide a fantastic customer service experience to existing and prospective clients
- Will hold a minimum of Grade C in GCSE Maths and English (or equivalent)
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Customer Training Support Advisor in Sudbury, Suffolk
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Larstone Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Larstone Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Customer Training Support Advisor in Sudbury, Suffolk
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Larstone Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Larstone Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Larstone Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Larstone Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Larstone Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Larstone Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
