At a Glance
- Tasks: Oversee daily operations of multiple holiday park sites and ensure exceptional customer experiences.
- Company: Join a respected private holiday estate in a beautiful coastal location.
- Benefits: Competitive salary, supportive team, and a long-term career opportunity.
- Other info: Enjoy a vibrant working environment with opportunities for growth.
- Why this job: Lead a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 38000 - 38000 £ per year.
A superb opportunity has arisen for an experienced Operations Manager to join a well-established and highly regarded private holiday park estate in a coastal spot near Kings Lynn, Norfolk, overseeing operations across multiple sites (6). This is an exciting role, ideal for someone with a proven background in holiday park management, estate operations, or hospitality environments, seeking a long-term position within a loyal, hardworking and supportive team.
The Role:
- You will take full responsibility for the daily operations, presentation standards, maintenance, health and safety, and compliance across the parks, ensuring everything is maintained to an exceptional standard.
- Acting as the first point of contact for over 400+ caravan owners, you will play a central role in delivering an outstanding customer experience while maintaining a well-run, efficient operation.
- You will regularly visit up to six additional sites, so being able to drive and travel between locations is essential.
Key Responsibilities:
- Overseeing the daily operations of multiple holiday park sites
- Maintaining high standards across grounds, landscaping, facilities, repairs and maintenance
- Ensuring full compliance with health and safety regulations and legal requirements
- Leading and managing teams across grounds, maintenance, reception and aftersales
- Providing strong, visible leadership and team support
- Managing budgets, cost control and operational efficiency
- Supporting park development projects and improvements
- Overseeing all aspects of maintenance planning and delivery
- Delivering an exceptional customer experience and managing owner relationships
- Acting as a key point of communication for homeowners and stakeholders
The Ideal Candidate:
- An experienced Operations Manager, Park Manager or Estate Manager with a strong operational background
- A proven track record of long-standing roles, demonstrating loyalty and consistency
- A confident and approachable leader, someone who is genuinely easy to work with
- Highly organised, methodical and detail-focused
- A strong communicator, comfortable managing customer relationships at all levels
- Professional, well-presented and solutions-focused
- Hands-on, capable, and willing to go above and beyond
Essential requirements:
- Full UK driving licence, ability to travel between sites
- Strong experience in operations, team leadership, compliance and maintenance oversight
Package:
- Maximum Salary £38,000 per annum
- Full-time, long-term opportunity
- Excellent working environment within a respected and growing business
Operations Manager - Private Holiday Estate in Norfolk employer: Larstone Recruitment
Join a respected private holiday estate in the picturesque coastal area near Kings Lynn, Norfolk, where you will be part of a dedicated and supportive team committed to delivering exceptional customer experiences. With a focus on employee growth and a positive work culture, this role offers a long-term career opportunity with competitive salary and the chance to oversee multiple sites, ensuring high standards and operational excellence in a beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Private Holiday Estate in Norfolk
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Larstone Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Larstone Recruitment
Don't be shy about reaching out to Larstone Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager - Private Holiday Estate in Norfolk
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Larstone Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Larstone Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
