At a Glance
- Tasks: Engage with clients, manage bookings, and support event operations in a dynamic team.
- Company: Thriving Events Hire company in a beautiful rural setting.
- Benefits: Competitive salary, career growth, and a chance to make an impact.
- Other info: Opportunity for creativity and personal development in a vibrant work environment.
- Why this job: Join a close-knit team and contribute to exciting local and national events.
- Qualifications: Sales or customer service experience preferred; a proactive attitude is key.
The predicted salary is between 28000 - 35000 € per year.
An exciting opportunity has arisen for a people-orientated mid-level professional to join a very successful Events Hire company based in a beautiful rural location near Bury St Edmunds. This is a varied role in a small, close-knit team where you have the chance to really contribute to the team's success and see your hard work come to life with exciting local and national bookings and events throughout the year. The company has existing, long-standing partnerships across East Anglia, and further afield, with an impressive portfolio of shows, productions and well-known festivals to which they provide event hire services.
The successful candidate will be engaging with the existing client portfolio as well as developing new partnerships across the events industry. This opportunity will suit you if you are looking for an all-round position speaking to clients, delivering exceptional customer service, engaging with incoming enquiries and on-boarding clients, following leads and proactively spotting partnership opportunities to support the company's growth and acting as an Account Manager to ensure repeat business.
This role also involves being a go-to for operations support assisting the Director with the smooth running of the office as well as acting autonomously to manage a CRM and database, assist with project timelines and support with financial administration.
Key Responsibilities:- Act as first point of contact on Reception with seamless customer service at every touch point
- Manage incoming enquiries and convert them into confirmed bookings
- Prepare and follow up quotes to maximise conversion rates
- Proactively generate new leads through research, outreach, and relationship building
- Identify and approach potential events, venues, and clients
- Upsell and cross-sell services to maximise order value
- Maintain a strong pipeline of opportunities using hiring software and CRM
- Manage the full sales journey from enquiry to booking and contract administration
- Liaise with suppliers and manage deliveries
- Order office supplies and maintain a well-organised workspace
- Assist with recruitment and coordination of seasonal event staff
- Support Health & Safety and general operational administration
- Assist with creating and posting social media content
The ideal candidate will be:
- Proactive and commercially minded, someone who loves finding opportunities and engaging with new clients
- Confident on the phone and comfortable speaking to new and existing customers
- Organised, adaptable, and able to manage multiple tasks
- Motivated to contribute to business growth and bring ideas to the table
- Comfortable using CRM systems and software (experience with hire desk software is a plus)
- A team player who can also work independently at times
Previous experience in sales, customer service, hire, or events would be beneficial, but attitude and a willing work ethic are just as important. If this sounds like you, we would love to hear from you.
Sales and Operations Manager in Bury employer: Larstone Recruitment
Join a dynamic and supportive team at our Events Hire company, where your contributions directly impact our success in delivering exceptional experiences across East Anglia and beyond. Located in the picturesque countryside near Bury St Edmunds, we offer a collaborative work culture that values personal growth, with opportunities to develop your skills in sales and operations while engaging with a diverse range of clients and events. Enjoy the benefits of working in a close-knit environment that prioritises employee well-being and fosters creativity, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Operations Manager in Bury
✨Tip Number 1
Network like a pro! Attend local events and industry meet-ups to connect with potential employers and other professionals. Don’t be shy – introduce yourself and chat about your passion for sales and operations!
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm shine through. Share stories that highlight your customer service skills and how you've successfully managed client relationships in the past.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the Sales and Operations Manager role.
✨Tip Number 4
Apply directly through our website! It shows you're genuinely interested in the position and makes it easier for us to see your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales and Operations Manager in Bury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales & Operations Manager role. Highlight any relevant experience in sales, customer service, or events to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your proactive approach can contribute to our team’s success. Keep it engaging and personal!
Show Off Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application showcases your communication skills. Be clear, concise, and friendly – we want to see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Larstone Recruitment
✨Know Your Stuff
Before the interview, make sure you research the company and its services thoroughly. Understand their client portfolio and the events they cater to. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales and Operations Manager, you'll be engaging with clients regularly. Prepare examples of how you've successfully built relationships or resolved customer issues in the past. Highlighting your people skills will demonstrate that you're the right fit for this people-oriented role.
✨Be Proactive in Your Approach
The job requires someone who can spot opportunities and generate leads. During the interview, share instances where you've taken the initiative to develop new partnerships or improve processes. This will illustrate your proactive mindset and commercial awareness.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company's growth plans, team dynamics, or specific challenges they face in the events industry. This shows that you're not just interested in the job, but also in how you can contribute to their success.
