At a Glance
- Tasks: Engage with clients, manage bookings, and support event operations in a dynamic team.
- Company: Join a successful Events Hire company in a beautiful rural setting.
- Benefits: Opportunity to grow your career while working on exciting local and national events.
- Other info: Flexible role with opportunities for creativity and personal growth.
- Why this job: Be part of a close-knit team and make a real impact in the events industry.
- Qualifications: Sales or customer service experience is a plus; a proactive attitude is key.
The predicted salary is between 30000 - 40000 € per year.
An exciting opportunity has arisen for a people‑orientated mid‑level professional to join a very successful Events Hire company based in a beautiful rural location near Bury St Edmunds. This is a varied role in a small, close‑knit team where you have the chance to really contribute to the team’s success and see your hard work come to life with exciting local and national bookings and events throughout the year. The company has existing, long‑standing partnerships across East Anglia, and further afield, with an impressive portfolio of shows, productions and well‑known festivals who they provide event hire services to.
The successful candidate will be engaging with the existing client portfolio as well as developing new partnerships across the events industry. This opportunity will suit you if you are looking for an all‑round position speaking to clients, delivering exceptional customer service, engaging with incoming enquiries and on‑boarding clients, following leads and proactively spotting partnership opportunities to support the company’s growth and acting as an Account Manager to ensure repeat business.
This role also involves being a go‑to for operations support assisting the Director with the smooth running of the office as well as acting autonomously to manage a CRM and database, assist with project timelines and support with financial administration.
Key Responsibilities:- Act as first point of contact on Reception with seamless customer service at every touch point
- Manage incoming enquiries and convert them into confirmed bookings
- Prepare and follow up quotes to maximise conversion rates
- Proactively generate new leads through research, outreach, and relationship building
- Identify and approach potential events, venues, and clients
- Upsell and cross-sell services to maximise order value
- Maintain a strong pipeline of opportunities using hiring software and CRM
- Manage the full sales journey from enquiry to booking and contract administration
- Liaise with suppliers and manage deliveries
- Order office supplies and maintain a well‑organised workspace
- Assist with recruitment and coordination of seasonal event staff
- Support Health & Safety and general operational administration
- Assist with creating and posting social media content
The ideal candidate will be:
- Proactive and commercially minded, someone who loves finding opportunities and engaging with new clients
- Confident on the phone and comfortable speaking to new and existing customers
- Organised, adaptable, and able to manage multiple tasks
- Motivated to contribute to business growth and bring ideas to the table
- Comfortable using CRM systems and software (experience with hire desk software is a plus)
- A team player who can also work independently at times
Previous experience in sales, customer service, hire, or events would be beneficial, but attitude and a willing work ethic are just as important. If this sounds like you, we would love to hear from you.
Sales & Operations Manager in Bury St Edmunds employer: Larstone Recruitment
Join a thriving Events Hire company in the picturesque setting of Bury St Edmunds, where your contributions directly impact our success in delivering exceptional events. We pride ourselves on a supportive and collaborative work culture that fosters personal and professional growth, offering opportunities to engage with a diverse client portfolio and develop lasting partnerships. With a focus on employee well-being and a commitment to excellence, we provide a rewarding environment for those looking to make a meaningful impact in the events industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Operations Manager in Bury St Edmunds
✨Tip Number 1
Get to know the company inside out! Research their events, partnerships, and values. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely excited about what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This can give you insider knowledge and make you stand out during the hiring process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you’ve demonstrated customer service excellence or successfully managed multiple tasks. We want to see how you handle real-life scenarios, so be ready to share!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales & Operations Manager in Bury St Edmunds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and help us connect with you.
Tailor Your Application:Make sure to customise your application for the Sales & Operations Manager role. Highlight your relevant experience and skills that match the job description. This shows us you’re genuinely interested in the position and understand what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Larstone Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the Events Hire company thoroughly. Understand their services, client portfolio, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales & Operations Manager, you'll be engaging with clients regularly. Prepare examples of how you've successfully built relationships in previous roles. Highlight your customer service experience and how you’ve turned enquiries into confirmed bookings.
✨Demonstrate Proactivity
This role requires someone who can spot opportunities and generate leads. Be ready to discuss specific instances where you've taken the initiative to develop new partnerships or improve processes. This will illustrate your proactive mindset and commercial awareness.
✨Prepare for Operational Questions
Since the role involves supporting operations, brush up on your knowledge of CRM systems and project management. Be prepared to discuss how you've managed multiple tasks and supported team members in previous positions, showcasing your organisational skills.
