At a Glance
- Tasks: Engage with clients, manage bookings, and support event operations in a dynamic team.
- Company: Thriving Events Hire company in a beautiful rural setting.
- Benefits: Competitive salary, career growth, and a chance to work on exciting events.
- Other info: Opportunity for creativity and personal development in a vibrant work environment.
- Why this job: Be part of a close-knit team and make a real impact in the events industry.
- Qualifications: Sales or customer service experience preferred; a proactive attitude is key.
An exciting opportunity has arisen for a people-orientated mid-level professional to join a very successful Events Hire company based in a beautiful rural location near Bury St Edmunds. This is a varied role in a small, close-knit team where you have the chance to really contribute to the team's success and see your hard work come to life with exciting local and national bookings and events throughout the year. The company has existing, long-standing partnerships across East Anglia, and further afield, with an impressive portfolio of shows, productions and well-known festivals to whom they provide event hire services.
The successful candidate will be engaging with the existing client portfolio as well as developing new partnerships across the events industry. This opportunity will suit you if you are looking for an all-round position speaking to clients, delivering exceptional customer service, engaging with incoming enquiries and on-boarding clients, following leads and proactively spotting partnership opportunities to support the company's growth and acting as an Account Manager to ensure repeat business.
This role also involves being a go-to for operations support assisting the Director with the smooth running of the office as well as acting autonomously to manage a CRM and database, assist with project timelines and support with financial administration.
Key Responsibilities:- Act as first point of contact on Reception with seamless customer service at every touch point
- Manage incoming enquiries and convert them into confirmed bookings
- Prepare and follow up quotes to maximise conversion rates
- Proactively generate new leads through research, outreach, and relationship building
- Identify and approach potential events, venues, and clients
- Upsell and cross-sell services to maximise order value
- Maintain a strong pipeline of opportunities using hiring software and CRM
- Manage the full sales journey from enquiry to booking and contract administration
- Liaise with suppliers and manage deliveries
- Order office supplies and maintain a well-organised workspace
- Assist with recruitment and coordination of seasonal event staff
- Support Health & Safety and general operational administration
- Assist with creating and posting social media content
The ideal candidate will be:
- Proactive and commercially minded, someone who loves finding opportunities and engaging with new clients
- Confident on the phone and comfortable speaking to new and existing customers
- Organised, adaptable, and able to manage multiple tasks
- Motivated to contribute to business growth and bring ideas to the table
- Comfortable using CRM systems and software (experience with hire desk software is a plus)
- A team player who can also work independently at times
- Previous experience in sales, customer service, hire, or events would be beneficial, but attitude and a willing work ethic are just as important.
If this sounds like you, we would love to hear from you.
Sales and Operations Manager in Bury St Edmunds employer: Larstone Recruitment
Join a dynamic and supportive team at our Events Hire company, where your contributions directly impact our success in delivering memorable experiences across East Anglia and beyond. Located in the picturesque countryside near Bury St Edmunds, we offer a collaborative work culture that values personal growth, with opportunities to develop your skills in sales and operations while engaging with a diverse range of clients and events. Enjoy the benefits of working in a close-knit environment that prioritises employee well-being and fosters creativity, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Operations Manager in Bury St Edmunds
✨Tip Number 1
Network like a pro! Attend local events and industry meet-ups to connect with potential employers and other professionals. Don’t be shy – introduce yourself and chat about your passion for sales and operations!
✨Tip Number 2
Be proactive in your job search. Instead of waiting for job postings, reach out directly to companies you admire. A friendly email or call can go a long way in showing your enthusiasm for joining their team.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Show them you’re not just another candidate – demonstrate your knowledge about their events and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show you’re serious about joining our team.
We think you need these skills to ace Sales and Operations Manager in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales & Operations Manager role. Highlight any relevant experience in sales, customer service, or events to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your proactive approach can contribute to our team’s success. Keep it engaging and personal!
Show Off Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application showcases your communication skills. Be clear, concise, and friendly – we want to see your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Larstone Recruitment
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the company and its services. Familiarise yourself with their existing client portfolio and recent events they've been involved in. This will not only show your interest but also help you discuss how you can contribute to their success.
✨Showcase Your People Skills
As a Sales and Operations Manager, you'll be engaging with clients regularly. Prepare examples of how you've successfully built relationships in previous roles. Be ready to demonstrate your customer service skills and how you handle enquiries and bookings effectively.
✨Be Proactive in Your Approach
Highlight your proactive nature during the interview. Discuss specific instances where you've identified new opportunities or improved processes. This aligns perfectly with the role's focus on generating leads and supporting business growth.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations and future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Consider asking about their approach to client engagement or how they measure success in their partnerships.
