Data Quality Administrator

Larksfield and Arlesey Medical Partnership are seeking a motivated and detail-oriented Data Quality Administrator to join our busy and supportive team. The post holder will play a key role in ensuring the accuracy and completeness of patient records by processing clinical correspondence, completing workflow tasks, and applying accurate clinical coding. The role will also support practice activity related to QOF (Quality and Outcomes Framework), patient recalls, and other key administrative processes that contribute to safe, effective patient care. This is an excellent opportunity for someone with strong organisational skills, the ability to work independently, and an interest in supporting healthcare services within primary care.

Main Duties and Responsibilities

• Workflow Management: Manage and complete daily clinical workflow tasks in a timely manner. Process incoming electronic communications, ensuring actions are completed or forwarded appropriately. Monitor workflow queues and ensure tasks are prioritised appropriately.
• Clinical Coding and Correspondence: Process, review, and accurately code incoming clinical letters, discharge summaries, and hospital communications. Ensure clinical information is correctly entered into patient records using appropriate clinical codes. Update patient records with diagnoses, test results, medications, and follow-up requirements as directed by clinical correspondence. Maintain high standards of accuracy and confidentiality at all times.
• QOF and Data Quality: Support the practice in achieving and maintaining QOF targets by ensuring patient data is correctly recorded. Assist in identifying missing or incomplete data and support corrective actions. Help maintain accurate registers and disease coding as required.
• Patient Recalls and Monitoring: Assist with patient recall systems including chronic disease reviews, screening, immunisations, and monitoring. Ensure recalls are processed efficiently and patient records updated accordingly. Support clinicians and the wider team by ensuring recall activity is documented and followed up.
• Administrative Support: Provide general administrative support to the practice team as required. Assist with scanning, filing, and maintaining accurate electronic records. Support with practice audits and administrative searches where necessary.
• Communication and Teamwork: Work closely with clinicians, secretaries, and the administration team to resolve queries regarding patient records. Communicate effectively and professionally with colleagues to ensure tasks are completed accurately. Escalate any concerns regarding clinical correspondence or workflow tasks to the appropriate clinician or manager.
• Confidentiality and Information Governance: Maintain strict confidentiality in line with GDPR and NHS information governance requirements. Ensure all data is handled securely and in accordance with practice policies and procedures.
• Other Duties: Undertake any other reasonable duties required to support the effective running of the practice.

Disclosure and Barring Service (DBS): This post is subject to a DBS check in line with NHS employment requirements.

Equal Opportunities: Larksfield and Arlesey Medical Partnership is an equal opportunities employer. We welcome applications from all sections of the community and are committed to promoting equality, diversity, and inclusion in the workplace.