At a Glance
- Tasks: Welcome guests and ensure a smooth check-in/check-out experience.
- Company: Join the vibrant team at Trivelles Abbey Hotel, part of a large hospitality group.
- Benefits: Enjoy employee discounts, free parking, and flexible shifts.
- Other info: Flexible hours with opportunities for both part-time and full-time work.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Strong communication skills and a professional attitude are key.
The predicted salary is between 18200 - 21800 £ per year.
Large Hospitality is seeking a reliable and professional Hotel Receptionist to join our team at Trivelles Abbey Hotel. The primary role is front desk reception, welcoming guests and ensuring a smooth and pleasant stay. You will also be required to assist with housekeeping duties when needed to help maintain high cleanliness standards throughout the hotel.
Duties Include:
- Greeting guests and managing check-ins and check-outs
- Handling reservations, phone calls, and guest enquiries
- Delivering excellent customer service
- Supporting housekeeping team when required
- Keeping reception area tidy and organised
Requirements:
- Strong communication and customer service skills
- Professional attitude and reliable work ethic
- Ability to multitask and work independently
- Flexibility to assist in housekeeping if needed
- Previous hotel or customer service experience preferred but not essential
Schedule: Day shifts / Evening shifts / Weekend availability
Pay: £12.21 per hour
Experience: Customer service: 1 year (preferred)
Work Location: In person – Trivelles Abbey Hotel
How to Apply: Apply with your CV via Indeed to be considered.
Job Types: Full-time, Part-time, Zero hours contract
Pay: £18,315.00 per year
Expected hours: 20 – 30 per week
Benefits: Employee discount, Free parking, On-site parking
Hotel Receptionist in Leicester employer: Large Hospitality
At Trivelles Abbey Hotel, part of a large hospitality group, we pride ourselves on fostering a welcoming and supportive work environment where every team member is valued. With competitive pay, flexible scheduling, and opportunities for professional growth, we ensure our employees enjoy a rewarding career while providing exceptional service to our guests. Join us and be part of a dynamic team that values collaboration and excellence in the heart of Trivelles.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Leicester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Large Hospitality and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hotel Receptionist in Leicester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Large Hospitality that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Large Hospitality.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Large Hospitality get a sense of who you are beyond your experience!
How to prepare for a job interview at Large Hospitality
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Large Hospitality and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
