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- Tasks: Welcome guests and ensure a smooth check-in/check-out experience.
- Company: Join the vibrant team at Trivelles Abbey Hotel, part of a large hospitality group.
- Benefits: Enjoy employee discounts, free parking, and flexible shifts.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Strong communication skills and a professional attitude are key.
- Other info: Flexible hours with opportunities for both part-time and full-time work.
The predicted salary is between 18200 - 21800 £ per year.
Large Hospitality is seeking a reliable and professional Hotel Receptionist to join our team at Trivelles Abbey Hotel. The primary role is front desk reception, welcoming guests and ensuring a smooth and pleasant stay. You will also be required to assist with housekeeping duties when needed to help maintain high cleanliness standards throughout the hotel.
Duties Include:
- Greeting guests and managing check-ins and check-outs
- Handling reservations, phone calls, and guest enquiries
- Delivering excellent customer service
- Supporting housekeeping team when required
- Keeping reception area tidy and organised
Requirements:
- Strong communication and customer service skills
- Professional attitude and reliable work ethic
- Ability to multitask and work independently
- Flexibility to assist in housekeeping if needed
- Previous hotel or customer service experience preferred but not essential
Schedule: Day shifts / Evening shifts / Weekend availability
Pay: £12.21 per hour
Experience: Customer service: 1 year (preferred)
Work Location: In person – Trivelles Abbey Hotel
How to Apply: Apply with your CV via Indeed to be considered.
Job Types: Full-time, Part-time, Zero hours contract
Pay: £18,315.00 per year
Expected hours: 20 – 30 per week
Benefits: Employee discount, Free parking, On-site parking
Hotel Receptionist in Leicester employer: Large Hospitality
Contact Detail:
Large Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist in Leicester
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with Trivelles Abbey Hotel's services and amenities. This way, when you walk in for that interview, you can impress them with your knowledge and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a receptionist, like handling guest complaints or managing check-ins. The more prepared you are, the more confident you'll feel during the interview.
✨Tip Number 3
Dress to impress! A professional appearance goes a long way in hospitality. Make sure you look sharp and presentable when you show up for your interview – it sets the tone for how you'll represent the hotel.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hotel Receptionist in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring a professional attitude to the front desk!
Show Off Your Communication Skills: Since you'll be greeting guests and handling enquiries, it's important to showcase your strong communication skills. Use clear and friendly language in your application to reflect this.
Be Honest About Your Flexibility: Let us know about your availability and willingness to assist with housekeeping duties. Being flexible is key in hospitality, so don’t shy away from mentioning it!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get noticed quickly!
How to prepare for a job interview at Large Hospitality
✨Know the Hotel Inside Out
Before your interview, take some time to research Trivelles Abbey Hotel. Familiarise yourself with its services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the role effectively.
✨Practice Multitasking Scenarios
Since the job requires multitasking, think of scenarios where you had to juggle multiple tasks at once. During the interview, share these experiences to highlight your organisational skills and ability to work under pressure.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This reflects your professionalism and reliability, traits that are essential for a Hotel Receptionist.