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- Tasks: Welcome guests and ensure a smooth check-in/check-out experience.
- Company: Join the vibrant team at Trivelles Abbey Hotel, part of a large hospitality group.
- Benefits: Enjoy employee discounts, free parking, and flexible shifts.
- Other info: Flexible hours with opportunities for both part-time and full-time work.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Strong communication skills and a professional attitude are key.
The predicted salary is between 19000 - 22000 £ per year.
Large Hospitality is seeking a reliable and professional Hotel Receptionist to join our team at Trivelles Abbey Hotel. The primary role is front desk reception, welcoming guests and ensuring a smooth and pleasant stay. You will also be required to assist with housekeeping duties when needed to help maintain high cleanliness standards throughout the hotel.
Duties Include:
- Greeting guests and managing check-ins and check-outs
- Handling reservations, phone calls, and guest enquiries
- Delivering excellent customer service
- Supporting housekeeping team when required
- Keeping reception area tidy and organised
Requirements:
- Strong communication and customer service skills
- Professional attitude and reliable work ethic
- Ability to multitask and work independently
- Flexibility to assist in housekeeping if needed
- Previous hotel or customer service experience preferred but not essential
Schedule: Day shifts / Evening shifts / Weekend availability
Pay: £12.21 per hour
Experience: Customer service: 1 year (preferred)
Work Location: In person – Trivelles Abbey Hotel
How to Apply: Apply with your CV via Indeed to be considered.
Job Types: Full-time, Part-time, Zero hours contract
Pay: £18,315.00 per year
Expected hours: 20 – 30 per week
Benefits: Employee discount, Free parking, On-site parking
Hotel Receptionist in Derry employer: Large Hospitality
Contact Detail:
Large Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist in Derry
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with Trivelles Abbey Hotel's services and amenities. This way, when you chat with the hiring team, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills before the interview. Think of scenarios you might face as a receptionist and how you'd handle them. We want to see that you can keep a cool head and provide top-notch service, even when things get busy!
✨Tip Number 3
Dress to impress! A professional appearance goes a long way in hospitality. Make sure you look smart and presentable for your interview – it shows you take the role seriously and are ready to represent the hotel.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Trivelles Abbey Hotel.
We think you need these skills to ace Hotel Receptionist in Derry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring your unique flair to the Hotel Receptionist role!
Show Off Your Communication Skills: Since you'll be the first point of contact for our guests, it's crucial to showcase your strong communication abilities. Use clear and friendly language in your application to reflect this.
Be Professional Yet Approachable: While we love a professional attitude, don’t forget to let your personality shine through! A warm and welcoming tone can make all the difference in your application.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s quick and easy, and we can’t wait to see your application!
How to prepare for a job interview at Large Hospitality
✨Know the Hotel Inside Out
Before your interview, take some time to research Trivelles Abbey Hotel. Familiarise yourself with its services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the role effectively.
✨Practice Multitasking Scenarios
Since the job requires multitasking, think of scenarios where you had to juggle multiple tasks at once. During the interview, share these experiences to highlight your organisational skills and ability to work under pressure.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This reflects your professionalism and reliability, traits that are essential for a Hotel Receptionist.