Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support end users with hardware, software, and IT systems in a dynamic law firm.
- Company: Join a top-tier US law firm that values collaboration and innovation.
- Benefits: Enjoy a competitive salary, free lunches, and a £100 monthly contribution.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive team.
- Qualifications: 3+ years of tech support experience and strong knowledge of IT systems.
- Other info: Opportunity for career growth and travel to the Paris office.
The predicted salary is between 3333 - 4167 £ per month.
Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London on an initial 4-month fixed-term contract. Salary to £50,000 + paid overtime.
4-month fixed-term contract. Monthly rotating shift pattern between 08:30am – 6:30pm. Superb employee benefits, including a £100 monthly employee contribution, free lunch every Wednesday, and more! Office based – Liverpool Street.
We’re looking for candidates with experience supporting end users across hardware, software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software.
Key Responsibilities:- Log all incoming incidents and requests as well as actions taken to resolve them.
- Respond to incidents and request escalations from Help Desk and provide technical assistance to end users.
- Assist in telecom phone setup using Cisco Unified Communications Manager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested.
- Setup, dismantling and relocating users’ desks.
- Manage and maintain technology equipment inventory in asset management system.
- Ensuring all Video Conference requests are reserved accurately and changes to these are captured in accordance with the requestor’s wishes.
- Maintain strong knowledge of third-party video conference systems, including but not limited to: WebEx, Zoom, MS Teams.
- Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community.
- Similar to A+, N+, CCENT or ITIL.
- 3+ years of experience, with progressive and sustained increase in knowledge and responsibility, within a law firm.
- In-depth technical background and experience with current Windows Operating Systems, Microsoft Office, Citrix, VPN, Interwoven FileSite, Innova template and other legal industry applications.
- Strong knowledge of desktop hardware and peripherals, phones, and A/V equipment (PCs, notebooks, printers, scanners, mobile phones (iOS and Android)).
- Knowledge of network and Internet technologies, protocols and concepts (TCP/IP, DHCP, Ethernet), and Internet TCP/IP protocols for both wired and wireless connections.
- Demonstrated experience in supporting local external drives, local backup solutions, personal firewalls, wireless hardware (mice and keyboards) and wireless routers.
Technology Support Specialist (4 Month FTC) employer: Larbey Evans
Contact Detail:
Larbey Evans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Support Specialist (4 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in law firms. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've tackled tech issues in the past. We love seeing real-world problem-solving!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a quick email or LinkedIn message. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great way to ask any questions you might have about the role.
✨Tip Number 4
Use our website to apply! We’ve got all the latest job listings, and applying directly through us can give you a better shot at landing that Technology Support Specialist role. Let’s get you in there!
We think you need these skills to ace Technology Support Specialist (4 Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technology Support Specialist role. Highlight your experience with hardware, software, and IT systems, and don’t forget to mention any relevant certifications like A+, N+, or ITIL.
Show Off Your Skills: In your cover letter, showcase your technical skills and experience in supporting end users. Mention specific tools and technologies you’ve worked with, especially those listed in the job description, like Cisco Unified Communications Manager or video conferencing systems.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and make sure to address all key responsibilities mentioned in the job description. We love a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Larbey Evans
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the systems and software mentioned in the job description. Be ready to discuss your experience with Windows OS, Microsoft Office, and any relevant hardware or software you've supported in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved technical issues for end users. Think about times when you had to troubleshoot hardware or software problems and how you approached those situations. This will demonstrate your hands-on experience and ability to think on your feet.
✨Familiarise Yourself with Video Conferencing Tools
Since the role involves managing video conference requests, it’s a good idea to get comfortable with tools like WebEx, Zoom, and MS Teams. You might be asked about your experience with these platforms, so having some practical knowledge will give you an edge.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the technology stack they use, and what success looks like in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
