Senior Support Services Manager

Senior Secretarial Services Manager Leading US law is hiring a new Senior Secretarial Services Manager to manage and be responsible for the Legal PAs and support functions of their London office and Europe offices. Hybrid working (4 days in the office / 1 day remote) Generous salary range dependent upon experience Unrivalled employee benefits including an onsite cafeteria with complimentary refreshments and meals Senior Secretarial Services Manager Key Responsibilities: Coach, manage and lead the firm’s secretaries and evening secretaries. Monitoring and managing workload and ongoing secretarial and administrative needs of the business. Work closely with the Head of Operations and HR/Recruitment on designing recruitment assessments and interviewing candidates. Liaise with Finance and HR on annual budgets. Work with the Head of Operations and Head of HR to lead the implementation of a best-in-class organisation structure and processes for the secretarial function. Develop a competency framework, and training programme for secretaries and manage its implementation. Senior Secretarial Services Manager Key Skills & Requirements: Previous Secretarial Management or Office Management experience from a law firm. Experience in change management. Experience of dealing with performance related issues.