Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead user adoption and enhance tech integration in a top-tier law firm.
- Company: Join a prestigious US law firm with a strong presence in London and Paris.
- Benefits: Enjoy a competitive salary, hybrid work, free lunches, and generous bonuses.
- Why this job: Make a real impact on user experience and drive innovation in a dynamic environment.
- Qualifications: Experience in legal tech, project management, and change management is essential.
- Other info: Work hours are 09:30-17:30, Monday to Friday, with a supportive team culture.
The predicted salary is between 66000 - 77000 £ per year.
Job Description
IT Innovation Excellence Manager
Top-tier US law firm is recruiting an IT Innovation Excellence Manager to drive user adoption and enhance user experience in their London office.
- Salary to £110,000 + generous employee benefits, including a £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more!
- 09:30-17:30 (Monday-Friday)
- Hybrid working (3 days office / 2 days remote)
You will be responsible for overseeing the day-to-day operations of post-implementation support and leading strategic initiatives that improve organizational effectiveness in the London and Paris offices.
IT Innovation Excellence Manager Key Responsibilities:
- Oversee post-implementation support operations to ensure that newly deployed technologies and process changes are successfully adopted and fully integrated
- Drive user adoption and engagement by implementing feedback mechanisms, usage tracking, and targeted enablement strategies to increase satisfaction and productivity
- Troubleshoot and triage user-reported issues and customization requests, managing resolution workflows and escalating to business-as-usual (BAU) teams or vendors as needed
- Lead cross-functional initiatives across Practice Groups, Departments, and the broader Firm to improve people, processes, and technology in support of strategic objectives
- Conduct post-implementation reviews and collaborate with Portfolio Owners to assess return on investment and ensure continued alignment with business needs
- Support organizational change efforts through stakeholder engagement, communications planning, and risk mitigation
- Report to the Director of the Centre of Excellence and provide ongoing insight into initiative progress, technology effectiveness, and opportunities for improvement
IT Innovation Excellence Manager Skills & Requirements:
- Previous experience with legal technology working within a law firm
- Proven experience in project management, including the use of tracking tools and structured methodologies
- Strong background in post-implementation support, user adoption, and change management within a professional services or enterprise environment
- Demonstrated success in leading cross-functional initiatives focused on improving efficiency, user experience, and bottom-line performance
IT Innovation Excellence Manager employer: Larbey Evans
Contact Detail:
Larbey Evans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Innovation Excellence Manager
✨Tip Number 1
Network with professionals in the legal technology field. Attend industry events or webinars where you can meet people who work in law firms or have experience with IT innovation. This can help you gain insights into the role and potentially get referrals.
✨Tip Number 2
Familiarise yourself with the latest trends in legal technology and user adoption strategies. Being knowledgeable about current tools and methodologies will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully driven user adoption and managed change in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see your impact.
✨Tip Number 4
Research the firm’s culture and values, especially their approach to innovation and technology. Tailoring your conversation to align with their ethos can set you apart from other candidates and show that you're a great fit for their team.
We think you need these skills to ace IT Innovation Excellence Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in legal technology and project management. Emphasise your skills in user adoption and change management, as these are crucial for the IT Innovation Excellence Manager role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about improving user experience and how your previous roles have prepared you for this position. Mention specific examples of cross-functional initiatives you've led.
Highlight Relevant Skills: Clearly outline your experience with post-implementation support and any tracking tools or methodologies you have used. This will demonstrate your capability to manage the responsibilities outlined in the job description.
Showcase Your Achievements: Include quantifiable achievements in your application, such as improvements in user satisfaction or productivity from previous projects. This will help illustrate your impact and effectiveness in similar roles.
How to prepare for a job interview at Larbey Evans
✨Showcase Your Legal Tech Experience
Make sure to highlight your previous experience with legal technology during the interview. Discuss specific tools you've used and how they contributed to user adoption and satisfaction in your past roles.
✨Demonstrate Project Management Skills
Be prepared to talk about your project management experience. Use examples that illustrate your ability to manage timelines, track progress, and implement structured methodologies effectively.
✨Prepare for Change Management Questions
Expect questions related to change management and user adoption strategies. Think of examples where you successfully led initiatives that improved user engagement and how you handled resistance to change.
✨Engage with Cross-Functional Initiatives
Discuss your experience in leading cross-functional teams. Share specific instances where you collaborated with different departments to enhance processes and technology, showcasing your ability to drive organisational effectiveness.
