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For Companies At a Glance
- Tasks: Support and improve enterprise applications, ensuring security and performance.
- Company: Join a leading US law firm with a dynamic London office.
- Benefits: Enjoy hybrid working, free lunches, bonuses, and a generous salary package.
- Why this job: Be part of a collaborative culture focused on innovation and continuous improvement.
- Qualifications: 3+ years in IT support, degree in relevant field, and familiarity with ITSM tools.
- Other info: Work hours are 09:30-17:30, Monday to Friday.
The predicted salary is between 44000 - 66000 £ per year.
Job Description
IT Applications Analyst
Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis.
- Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more!
- 09:30-17:30 (Monday-Friday)
- Hybrid working (3 days office / 2 days remote)
You will focus on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability.
IT Applications Analyst Key Responsibilities:
- Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures
- Manage user access controls, including provisioning, de-provisioning, and access reviews
- Monitor system health and performance; initiate health checks and proactively remediate issues
- Respond to and resolve incidents and service requests in line with SLAs
- Provide break/fix troubleshooting and root cause analysis across supported systems
- Collaborate with infrastructure teams to support system scalability and optimization
- Facilitate alignment between delivery teams and Information Security, Infrastructure
- Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications
IT Applications Analyst Skills & Requirements:
- 3+ years’ experience in enterprise application support or IT operations within a law firm
- Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)
- Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools
- Understanding of access management, patch management, and vulnerability remediation processes
- Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management)
- Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)
IT Applications Analyst employer: Larbey Evans
Contact Detail:
Larbey Evans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Applications Analyst
✨Tip Number 1
Network with professionals in the legal IT sector. Attend industry events or webinars where you can meet people who work in law firms. This can help you gain insights into the specific needs of firms like our client and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with the tools and technologies mentioned in the job description, such as ITSM platforms like ServiceNow. Having hands-on experience or certifications in these areas can set you apart during the interview process.
✨Tip Number 3
Prepare to discuss your experience with incident management and troubleshooting. Be ready to share specific examples of how you've resolved issues in previous roles, particularly in high-pressure environments like law firms.
✨Tip Number 4
Research the company culture and values of the law firm you're applying to. Understanding their approach to IT and how they prioritise user support can help you tailor your responses in interviews and demonstrate your alignment with their goals.
We think you need these skills to ace IT Applications Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in enterprise application support or IT operations, especially within a law firm. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the responsibilities listed in the job description. Mention specific experiences that align with the key responsibilities, such as system maintenance and user support.
Highlight Relevant Skills: In your application, emphasise your familiarity with ITSM platforms like ServiceNow, as well as your understanding of access management and patch management processes. This will show that you have the technical skills required for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an IT Applications Analyst.
How to prepare for a job interview at Larbey Evans
✨Showcase Your Technical Skills
Make sure to highlight your experience with enterprise application support and IT operations, especially within a law firm context. Be prepared to discuss specific tools you've used, such as ITSM platforms like ServiceNow, and any relevant scripting languages like PowerShell or Python.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've handled incidents and service requests in the past. Discuss your approach to troubleshooting and root cause analysis, as well as how you ensure system health and performance.
✨Understand the Company Culture
Research the law firm and its values. Understanding their culture will help you tailor your responses and show that you're a good fit for their team. Mentioning their hybrid working model and how you can contribute to it can also be a plus.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their current challenges with enterprise applications or how they measure success for newly implemented applications. This shows your genuine interest and engagement.
