At a Glance
- Tasks: Manage helpdesk operations and maintain the CAFM system for top-notch customer service.
- Company: Join a prestigious international law firm in London with a focus on quality service.
- Benefits: Work Monday to Friday, 10am to 6pm, with a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic legal environment.
- Why this job: Enhance your skills in facilities management while making a real impact.
- Qualifications: Experience in facilities management and strong IT and interpersonal skills.
The predicted salary is between 30000 - 40000 € per year.
Larbey Evans is seeking a Facilities Helpdesk Operator to enhance customer service in their London office. The role involves managing helpdesk operations, maintaining the CAFM system, and liaising with internal teams and external service providers.
Candidates should have experience in a facilities management environment, strong IT skills, and excellent interpersonal skills. The position requires working Monday to Friday, 10am to 6pm, and offers the opportunity to work within an international law firm focused on quality service.
Facilities Helpdesk Specialist: CAFM & PPM Expert employer: Larbey Evans
Larbey Evans is an exceptional employer, offering a dynamic work culture that prioritises quality service and employee development within the vibrant setting of London. As a Facilities Helpdesk Specialist, you will benefit from a supportive environment that encourages growth, with opportunities to enhance your skills in facilities management while collaborating with a diverse team in an international law firm. Enjoy a balanced work schedule from Monday to Friday, 10am to 6pm, allowing for a fulfilling professional and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Helpdesk Specialist: CAFM & PPM Expert
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management world. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with CAFM systems and PPM. Make sure they know you’re the expert they need!
✨Tip Number 3
Prepare for those interviews! Research the company and think about how your background fits into their operations. Be ready to discuss how you can enhance customer service in their London office.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Facilities Helpdesk Specialist: CAFM & PPM Expert
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in facilities management and any relevant IT skills. We want to see how your background aligns with the role of a Facilities Helpdesk Specialist, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer service and how your interpersonal skills can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills:Since this role involves liaising with various teams and service providers, make sure your written application reflects your strong communication skills. Clear and concise language will help us see that you can handle the demands of the job.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Larbey Evans
✨Know Your CAFM Inside Out
Make sure you’re well-versed in the Computer-Aided Facilities Management (CAFM) systems. Brush up on how they work, their features, and any specific software mentioned in the job description. Being able to discuss your experience with these systems will show that you’re ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since the role focuses on enhancing customer service, prepare examples of how you've successfully managed helpdesk operations in the past. Think about specific situations where you resolved issues or improved service delivery, and be ready to share those stories during the interview.
✨Interpersonal Skills are Key
This position requires excellent interpersonal skills, so be prepared to demonstrate your ability to communicate effectively. Practice answering questions in a way that highlights your teamwork and collaboration experiences, especially when liaising with internal teams and external service providers.
✨Understand the Company Culture
Research Larbey Evans and their focus on quality service within an international law firm. Understanding their values and culture will help you tailor your responses and show that you’re genuinely interested in being part of their team. It’s all about making that connection!
