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- Tasks: Analyse and redesign workflows to enhance operational excellence in a dynamic law firm.
- Company: Leading US law firm with a focus on innovation and collaboration.
- Benefits: Free lunch Wednesdays, hybrid working, and discretionary bonuses.
- Why this job: Make a real impact by improving legal processes and bridging teams.
- Qualifications: Experience in legal operations and strong analytical skills required.
- Other info: Join a supportive team with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our US law firm client is seeking a Process Improvement Specialist to drive operational excellence by analysing and redesigning legal and business workflows in their London office. In this role, you will act as a bridge between end-users and technical teams, blending hands-on project delivery with effective change management.
Benefits
- £100 monthly employee contribution that can be used for lunch or other expenses
- Free lunch every Wednesday, discretionary bonuses, and more!
- 09:30-17:30 (Monday-Friday)
- Hybrid working (4 days in the office / 1 day WFH)
Key Responsibilities of the Process Improvement Specialist
- Map current-state workflows, identify friction points, document requirements, and design improved procedures using appropriate methodologies.
- Partner with Innovation and IT to deploy and integrate tools (e.g., document automation, AI-enabled review, collaboration platforms).
- Serve as liaison between lawyers, business stakeholders, and delivery teams.
- Triage, escape, and coordinate resolution of user issues and enhancement requests.
- Contribute to cross-functional initiatives (practice groups, Pricing, Practice Management, LPM, KM).
- Run workshops, focus groups, and feedback loops.
- Develop training and 1:1 coaching.
- Monitor usage to surface insights and iterate.
Skills & Requirements of the Process Improvement Specialist
- Law firm experience in business analysis, process improvement, and legal operations.
- Ability to translate complex requirements into clear, actionable solutions.
- Familiarity with legal tech platforms and collaboration tools.
- Knowledge of process improvement methodologies and KPI/benefits tracking.
- Strong analytical skills and comfort working with data.
Seniority level Mid-Senior level
Employment type Full-time
Job function Legal and Information Technology
Industries Legal Services, Law Practice, IT Services and IT Consulting
Process Improvement Specialist in City of London employer: Larbey Evans
Contact Detail:
Larbey Evans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Improvement Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and IT sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies that highlight your process improvement projects. We want to see how you've tackled challenges and made a difference. This will give you an edge when discussing your experience in interviews.
✨Tip Number 3
Prepare for those interviews! Research the firm and understand their workflows. We recommend practising common interview questions related to process improvement and change management. Be ready to discuss how you can bridge the gap between users and tech teams.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly shows your enthusiasm for the position. Don’t forget to follow up after submitting your application; it shows initiative!
We think you need these skills to ace Process Improvement Specialist in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Process Improvement Specialist. Highlight your experience in business analysis and process improvement, especially within a law firm context. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved workflows or collaborated with technical teams in the past. Let us see your passion for operational excellence!
Showcase Your Analytical Skills: Since this role requires strong analytical skills, make sure to include any relevant data-driven projects you've worked on. We love seeing how you’ve used data to drive improvements and make informed decisions. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Larbey Evans
✨Know Your Workflows
Before the interview, make sure you understand the current-state workflows in a legal setting. Familiarise yourself with common friction points and think about how you would approach redesigning these processes. This will show your potential employer that you’re proactive and ready to tackle challenges head-on.
✨Brush Up on Legal Tech
Since this role involves working with legal tech platforms, it’s crucial to have a good grasp of the tools mentioned in the job description. Research document automation and AI-enabled review systems, and be prepared to discuss how you’ve used similar tools in past roles or how you would implement them.
✨Prepare for Change Management Questions
Expect questions around change management and how you would handle resistance from end-users. Think of examples from your previous experience where you successfully managed change, and be ready to share your strategies for getting buy-in from stakeholders.
✨Showcase Your Analytical Skills
This role requires strong analytical skills, so be prepared to discuss how you’ve used data to drive process improvements. Bring examples of KPIs you’ve tracked and how they influenced decision-making. This will demonstrate your ability to translate complex requirements into actionable solutions.
