Head of Guest Services (Multi-Site) Front of House Leader

Head of Guest Services (Multi-Site) Front of House Leader in City of London

City of London Full-Time 45000 - 75000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and oversee guest services across multiple sites, ensuring exceptional service delivery.
  • Company: Major US law firm in the heart of London with a focus on excellence.
  • Benefits: Competitive salary up to £75,000 and fantastic employee benefits.
  • Why this job: Join a prestigious firm and make a real impact on guest experiences.
  • Qualifications: Proven leadership skills and experience in hospitality or events management.
  • Other info: Work in a stunning city location with opportunities for professional growth.

The predicted salary is between 45000 - 75000 £ per year.

A major US law firm in London is seeking an experienced Head of Guest Services to provide operational oversight across reception, hospitality, and events. The successful candidate will demonstrate exceptional leadership and strategic skills, managing the FOH team across multiple sites.

Key responsibilities include:

  • Delivering service excellence
  • Coordinating internal events
  • Overseeing performance

This role offers a competitive salary of up to £75,000 and fantastic employee benefits in a stunning city location.

Head of Guest Services (Multi-Site) Front of House Leader in City of London employer: Larbey Evans

As a leading law firm in London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. Our Head of Guest Services will benefit from a competitive salary, comprehensive benefits package, and the opportunity to lead a talented team across multiple prestigious sites, all while enjoying the vibrant atmosphere of one of the world's most iconic cities.
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Contact Detail:

Larbey Evans Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Guest Services (Multi-Site) Front of House Leader in City of London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for interviews by researching the company culture and values. This will help you tailor your responses and show how you can contribute to their guest services vision. Plus, it’ll make you stand out as a candidate who truly cares!

✨Tip Number 3

Practice your leadership stories! Think of specific examples where you've led teams to success or improved service delivery. These anecdotes will showcase your strategic skills and operational oversight experience during interviews.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of exciting roles, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Head of Guest Services (Multi-Site) Front of House Leader in City of London

Leadership Skills
Strategic Skills
Operational Oversight
Service Excellence
Team Management
Event Coordination
Performance Management
Multi-Site Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Guest Services role. Highlight your leadership experience and any relevant operational oversight you've had in similar environments.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've delivered service excellence and managed teams effectively.

Showcase Your Strategic Skills: In your application, don’t forget to mention your strategic thinking abilities. We want to see how you’ve successfully coordinated events or improved processes in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Larbey Evans

✨Know the Company Inside Out

Before your interview, make sure you research the law firm thoroughly. Understand their values, culture, and recent achievements. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

As a Head of Guest Services, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service delivery. Be ready to discuss how you can apply these skills across multiple sites.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about potential challenges in guest services and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the firm's approach to guest services, how they measure success, or what the biggest challenges are for the FOH team. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Head of Guest Services (Multi-Site) Front of House Leader in City of London
Larbey Evans
Location: City of London

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