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- Tasks: Shape the firm's Salesforce transformation and support global marketing initiatives.
- Company: Elite US law firm with a dynamic Marketing & Business Development team.
- Benefits: Exceptional perks, free meals, hybrid working, and a vibrant office culture.
- Why this job: Be the go-to CRM expert and make a real impact across international offices.
- Qualifications: Degree educated with Salesforce experience and strong organisational skills.
- Other info: Collaborative environment with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen at one of our elite US law firm clients for a tech-savvy CRM Specialist with a strong working knowledge of Salesforce to join the firm’s Marketing & Business Development team in London. This role offers a unique opportunity to shape the firm’s recent Salesforce transformation, where you’ll be the go-to CRM expert for the firm’s international offices across Asia, Europe and the Middle East.
Exceptional employee benefits and in-office perks such as free meals. Hybrid working (4 days office / 1 day remote) in the City of London.
The CRM Specialist Role
Our client is looking for a proactive communicator and critical thinker with excellent organisational skills, attention to detail and sound judgment. You’ll collaborate closely with global Marketing & BD colleagues, anticipate needs, manage projects independently and handle sensitive information with discretion.
Duties include:
- Rollout, maintain and develop the new Salesforce CRM system to support the London business strategy in line with the wider firm.
- Support users on the day to day running of the CRM by telephone or in person.
- Responsible for maintaining and executing the data cleansing/maintenance strategy.
- Update new company/person information using a variety of resources to enhance profiles.
- Provide regular reports from the CRM system for senior management and for department heads across the firm.
- Contribute to and support the wider marketing team with events management and related marketing activities.
- Provide support to the Client update team with sending out mailings and creating distribution lists.
- Manage relationships with the firm's external suppliers.
- Provide training to users when required to ensure business practices are followed.
- Provide regular to ad hoc support to senior management on various projects.
CRM Specialist Requirements
- Degree educated, Salesforce Administration accreditation strongly preferred, Salesforce Marketer a plus.
- Several years' experience in a CRM data focused Marketing position in a legal or professional environment, using Salesforce (essential).
- Strong understanding of enterprise data structures will be essential for this role.
- Excellent IT skills and experienced in Excel, using databases and ability to adapt to new technology and processes.
- Strong organisation and creative skills and a positive and flexible approach.
CRM Specialist in City of London employer: Larbey Evans
Contact Detail:
Larbey Evans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and marketing sectors. Attend industry events or webinars where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Show off your Salesforce skills! If you’ve got experience with CRM systems, especially Salesforce, make sure to highlight that in conversations. Offer to demonstrate your knowledge during interviews or networking chats.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle specific scenarios related to CRM management or data maintenance. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace CRM Specialist in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CRM Specialist role. Highlight your Salesforce experience and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive communication style and critical thinking skills. Tell us why you're excited about this opportunity and how you can contribute to our team.
Showcase Your Organisational Skills: In your application, give examples of how you've managed projects independently or handled sensitive information. We love seeing attention to detail and sound judgement in action, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Larbey Evans
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss specific features and functionalities you've used in past roles, especially how they relate to CRM strategies. This will show that you're not just familiar with the platform but can also leverage it effectively.
✨Showcase Your Communication Skills
As a CRM Specialist, you'll need to communicate with various teams. Prepare examples of how you've successfully collaborated with others in previous roles. Think about times when you anticipated needs or managed projects independently, as these are key skills for the position.
✨Demonstrate Your Organisational Prowess
Be ready to talk about how you manage multiple tasks and projects simultaneously. Share specific examples of how you've maintained data accuracy and executed data cleansing strategies in your previous roles. This will highlight your attention to detail and organisational skills.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, like training users or managing relationships with external suppliers. Think through potential scenarios and how you would approach them, showcasing your critical thinking and problem-solving abilities.
