At a Glance
- Tasks: Lead operations and strategy for a renowned law firm's Liverpool office.
- Company: Join a prestigious law firm with a focus on innovation and collaboration.
- Benefits: Salary up to £100,000, hybrid working, and fantastic employee benefits.
- Other info: Opportunity for career growth and to work with cutting-edge AI tools.
- Why this job: Make a real impact by driving operational excellence in a dynamic environment.
- Qualifications: Proven leadership experience in professional services and strong team management skills.
The predicted salary is between 90000 - 100000 £ per year.
Renowned law firm is seeking a highly capable, positive and operationally focused Senior Delivery Manager to work closely with the COO and Head of Liverpool and support the Liverpool office’s operations. This role will support the COO and Business Professional functions.
Salary to £100,000
Hybrid working
Fantastic employee benefits
Key Responsibilities:
- Support the COO and Head of Liverpool office in the management of the Liverpool office and the forward-looking strategy for the Liverpool office.
- Research various entities using a variety of internal and third-party resources.
- Act as a trusted adviser and thought partner to the COO and other senior stakeholders on matters of operational performance, people, and change in respect of the Liverpool office.
- Foster effective working relationships with fee-earners, and business professionals across the Liverpool office, maintaining a visible and accessible leadership presence.
- Leading on internal networks within the office.
- Support functions with service standards, turnaround times and client satisfaction as required.
- Change and integration support – acting as a Liverpool anchor for integration implementation and cross border alignment.
- Act as the primary point of contact for office-wide operational matters, client visits and internal visits, town halls, working closely with practice group leadership, support function heads, and the COO to address issues proactively and decisively.
Skills & Requirements:
- Significant progressive leadership experience in operational or business services management within a professional services environment.
- Ability to work at pace across a diverse portfolio.
- Proven track record of leading and designing projects across a variety of disciplines, operational change programmes, with the ability to translate high-level objectives.
- Strong experience of leading and developing teams, with the ability to motivate, coach, and hold people accountable in equal measure.
- Solid understanding of AI-enabled tools and workflow automation, with practical experience of embedding technology-driven change into operational teams and processes.
- Excellent communication and stakeholder management skills, with the credibility and confidence to engage effectively with senior leadership, partners, and external stakeholders.
- Strong analytical and problem-solving capabilities, with a disciplined, data-informed approach to operational decision-making.
Senior Service Delivery Manager (Liverpool) in Birkenhead employer: Larbey Evans
As a leading law firm in Liverpool, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. With a competitive salary of up to £100,000 and fantastic employee benefits, we offer a hybrid working model that promotes work-life balance while empowering our Senior Service Delivery Managers to drive operational excellence and innovation. Join us to be part of a collaborative team where your contributions are valued, and you can make a meaningful impact on the future of our Liverpool office.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Delivery Manager (Liverpool) in Birkenhead
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We think you need these skills to ace Senior Service Delivery Manager (Liverpool) in Birkenhead
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Larbey Evans.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Larbey Evans. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Larbey Evans
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Larbey Evans, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Larbey Evans, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Larbey Evans could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Larbey Evans as they’re likely seeking a candidate who can enhance their workplace culture.
