At a Glance
- Tasks: Support lawyers and staff in maximising technology use and improving efficiency.
- Company: A leading US law firm with a vibrant London office.
- Benefits: Competitive salary, excellent benefits, and a stunning office environment.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: 3+ years in a similar role and strong computer literacy.
The predicted salary is between 33075 - 40425 £ per year.
Our fantastic US law firm client is looking for a confident and professional Technology Support Coordinator to join their London office. The successful candidate will support the delivery and development of the firm’s technology and application systems, while helping to promote best practices, maintain knowledge-based resources and deliver training and educational opportunities to lawyers and staff.
What’s On Offer:
- Competitive salary + excellent benefits
- Office based (Monday-Friday)
- Shift working hours (08:30-17:30 / 09:30-18:00)
- Stunning offices near Liverpool Street / Fenchurch Street
What You’ll Be Doing:
- Build strong working relationships with lawyers and staff, providing guidance and support to help them maximise their use of firm technology
- Promote and apply IT best practices to improve efficiency, performance, and client service
- Maintain a high level of proficiency across the firm’s applications, technologies, policies, procedures, and knowledge bases
- Provide day‑to‑day technical guidance and support across applications, workstations, remote access, mobile devices, printers, phones, and other technologies
- Use the firm’s service management system to log and manage issues, respond to escalations, track resolutions, and identify recurring trends
- Identify opportunities for additional training, coaching, and technology or system enhancements
- Work closely with wider IT teams to ensure local office needs, issues, and opportunities are effectively communicated and addressed
What We’re Looking For:
- 3+ years’ experience working in a similar role within a law firm or professional services environment
- Strong computer literacy and Microsoft Office skills
Technology Support Coordinator employer: Larbey Evans Ltd
Join a prestigious elite US law firm in London as an HR Assistant, where you will be part of a dynamic and supportive HR team dedicated to nurturing your professional growth. With a competitive salary of up to £38,000, hybrid working options, and generous employee benefits, this role offers a unique opportunity to gain hands-on experience across the employee lifecycle in a vibrant city location. Embrace a culture that values development and collaboration, making it an excellent choice for those looking to build a meaningful career in HR.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Support Coordinator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Larbey Evans Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Larbey Evans Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Larbey Evans Ltd!
✨Direct Apply to Larbey Evans Ltd
Let's not forget to apply directly through the Larbey Evans Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technology Support Coordinator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Larbey Evans Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Larbey Evans Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Larbey Evans Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
