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- Tasks: Analyse and redesign workflows to enhance operational excellence in a dynamic law firm.
- Company: Leading US law firm with a focus on innovation and collaboration.
- Benefits: Competitive salary, free lunch Wednesdays, discretionary bonuses, and hybrid working.
- Why this job: Make a real impact by improving processes and bridging teams in a vibrant environment.
- Qualifications: Experience in legal operations, strong analytical skills, and familiarity with legal tech.
- Other info: Opportunity for professional growth and involvement in cross-functional initiatives.
The predicted salary is between 36000 - 60000 £ per year.
Our US law firm client is seeking a Process Improvement Specialist to drive operational excellence by analysing and redesigning legal and business workflows in their London office. In this role, you will act as a bridge between end-users and technical teams, blending hands-on project delivery with effective change management.
Competitive salary, £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more!
09:30-17:30 (Monday-Friday), hybrid working (4 days in the office / 1 day WFH).
Key Responsibilities of the Process Improvement Specialist:
- Map current-state workflows, identify friction points, document requirements, and design improved procedures using appropriate methodologies.
- Partner with Innovation and IT to deploy and integrate tools (e.g., document automation, AI-enabled review, collaboration platforms).
- Serve as liaison between lawyers, business stakeholders, and delivery teams.
- Triage, elevate, and coordinate resolution of user issues and enhancement requests.
- Contribute to cross-functional initiatives (practice groups, Pricing, Practice Management, LPM, KM).
- Run workshops, focus groups, and feedback loops.
- Develop training and 1:1 coaching.
- Monitor usage to surface insights and iterate.
Skills & Requirements of the Process Improvement Specialist:
- Law firm experience in business analysis, process improvement, and legal operations.
- Ability to translate complex requirements into clear, actionable solutions.
- Familiarity with legal tech platforms and collaboration tools.
- Knowledge of process improvement methodologies and KPI/benefits tracking.
- Strong analytical skills and comfort working with data.
Process Improvement Specialist employer: Larbey Evans Ltd
Contact Detail:
Larbey Evans Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Improvement Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the legal and process improvement space. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your past projects in process improvement. Use case studies to demonstrate how you’ve tackled workflow issues and improved efficiency. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to process improvement and legal operations. Think about specific examples from your experience that showcase your analytical skills and ability to drive change. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Process Improvement Specialist role. Plus, it’s a great way to show your enthusiasm for joining our team and making an impact in the legal sector.
We think you need these skills to ace Process Improvement Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Process Improvement Specialist. Highlight your experience in business analysis and process improvement, and don’t forget to mention any legal tech platforms you’ve worked with!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your skills align with the responsibilities listed in the job description. Show us how you can bridge the gap between end-users and technical teams.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, include examples of how you've used data to drive improvements in past roles. We want to see your problem-solving prowess in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Larbey Evans Ltd
✨Know Your Workflows
Before the interview, take some time to familiarise yourself with common legal workflows and process improvement methodologies. Being able to discuss specific examples of how you've mapped current-state workflows or identified friction points will show that you understand the role and can hit the ground running.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical skills by discussing past experiences where you've used data to drive improvements. Bring examples of KPIs you've tracked or how you've translated complex requirements into actionable solutions. This will highlight your ability to blend hands-on project delivery with effective change management.
✨Engage with Technical Tools
Familiarise yourself with legal tech platforms and collaboration tools mentioned in the job description. If you have experience with document automation or AI-enabled review, be ready to share how you've used these tools to enhance workflows. This shows you're not just a process expert but also tech-savvy.
✨Prepare for Collaboration Questions
Since the role involves liaising between various stakeholders, think about times you've successfully collaborated with different teams. Be prepared to discuss how you ran workshops or focus groups and how you gathered feedback to iterate on processes. This will demonstrate your ability to work cross-functionally and manage change effectively.
