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- Tasks: Analyse and redesign workflows to enhance operational excellence in a dynamic law firm.
- Company: Leading US law firm with a focus on innovation and collaboration.
- Benefits: Salary up to £55,000, free lunch Wednesdays, hybrid working, and discretionary bonuses.
- Why this job: Make a real impact by bridging the gap between users and tech teams in legal operations.
- Qualifications: Experience in law firm business analysis and process improvement required.
- Other info: Engaging environment with opportunities for professional growth and development.
The predicted salary is between 42000 - 66000 £ per year.
Our US law firm client is seeking a Process Improvement Specialist to drive operational excellence by analysing and redesigning legal and business workflows in their London office. In this role, you will act as a bridge between end-users and technical teams, blending hands-on project delivery with effective change management.
Salary to £55,000, £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more!
Working hours: 09:30-17:30 (Monday-Friday), hybrid working (4 days in the office / 1 day WFH).
Key Responsibilities of the Process Improvement Specialist:
- Map current-state workflows, identify friction points, document requirements, and design improved procedures using appropriate methodologies.
- Partner with Innovation and IT to deploy and integrate tools (e.g., document automation, AI-enabled review, collaboration platforms).
- Serve as liaison between lawyers, business stakeholders, and delivery teams.
- Triage, escalate, and coordinate resolution of user issues and enhancement requests.
- Contribute to cross-functional initiatives (practice groups, Pricing, Practice Management, LPM, KM).
- Run workshops, focus groups, and feedback loops.
- Develop training and 1:1 coaching.
- Monitor usage to surface insights and iterate.
Skills & Requirements of the Process Improvement Specialist:
- Law firm experience in business analysis, process improvement, and legal operations.
- Ability to translate complex requirements into clear, actionable solutions.
- Familiarity with legal tech platforms and collaboration tools.
- Knowledge of process improvement methodologies and KPI/benefits tracking.
- Strong analytical skills and comfort working with data.
Process Improvement Specialist in London employer: Larbey Evans Ltd
Contact Detail:
Larbey Evans Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Improvement Specialist in London
✨Tip Number 1
Network like a pro! Reach out to folks in the legal and process improvement space. Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects and successes in process improvement. This will help you stand out during interviews and demonstrate your hands-on experience in redesigning workflows.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on articulating how you've tackled challenges in previous roles and how you can bring that expertise to the Process Improvement Specialist position.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team. Don't miss out on the chance to be part of something great!
We think you need these skills to ace Process Improvement Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Process Improvement Specialist role. Highlight your experience in business analysis and process improvement, especially in a legal context. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to bridge the gap between end-users and technical teams, just like we do at StudySmarter.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, make sure to include examples of how you've used data to drive improvements in past roles. We love seeing how you can translate complex requirements into actionable solutions!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Larbey Evans Ltd
✨Know Your Workflows
Before the interview, make sure you understand the current-state workflows in a law firm setting. Familiarise yourself with common friction points and think about how you would approach redesigning these processes. This will show your potential employer that you’re proactive and ready to hit the ground running.
✨Brush Up on Legal Tech
Since the role involves working with legal tech platforms, take some time to research the latest tools and technologies used in the industry. Be prepared to discuss how you’ve used similar tools in the past or how you would integrate new ones into existing workflows.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to process improvement. Think of specific examples from your past experience where you successfully identified issues and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Your Change Management Skills
This role requires effective change management, so be ready to discuss how you’ve managed transitions in previous roles. Highlight your experience in running workshops, gathering feedback, and training others. Demonstrating your ability to bridge the gap between technical teams and end-users will set you apart.
