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- Tasks: Shape the firm's Salesforce transformation and support global marketing initiatives.
- Company: Elite US law firm with a dynamic Marketing & Business Development team.
- Benefits: Generous salary, exceptional perks, hybrid working, and free meals.
- Why this job: Be the go-to CRM expert and make a real impact across international offices.
- Qualifications: Degree educated with Salesforce experience and strong organisational skills.
- Other info: Join a collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen at one of our elite US law firm clients for a tech-savvy CRM Specialist with a strong working knowledge of Salesforce to join the firm’s Marketing & Business Development team in London. This role offers a unique opportunity to shape the firm’s recent Salesforce transformation, where you’ll be the go-to CRM expert for the firm’s international offices across Asia, Europe and the Middle East.
Generous Salary, exceptional employee benefits and in-office perks such as free meals. 09:30-17:30 working hours. Hybrid working (4 days office / 1 day remote). City of London.
The CRM Specialist Role
Our client is looking for a proactive communicator and critical thinker with excellent organisational skills, attention to detail and sound judgment. You’ll collaborate closely with global Marketing & BD colleagues, anticipate needs, manage projects independently and handle sensitive information with discretion. Duties include:
- Rollout, maintain and develop the new Salesforce CRM system to support the London business strategy in line with the wider firm.
- Support users on the day to day running of the CRM by telephone or in person.
- Responsible for maintaining and executing the data cleansing/maintenance strategy.
- Update new company/person information using a variety of resources to enhance profiles.
- Provide regular reports from the CRM system for senior management and for department heads across the firm.
- Contribute to and support the wider marketing team with events management and related marketing activities.
- Provide support to the Client update team with sending out mailings and creating distribution lists.
- Manage relationships with the firm's external suppliers.
- Provide training to users when required to ensure business practices are followed.
- Provide regular to ad hoc support to senior management on various projects.
CRM Specialist Requirements
- Degree educated, Salesforce accreditation strongly preferred.
- Several years' experience in a CRM data focused Marketing position in a legal or professional environment, using Salesforce (essential).
- Strong understanding of enterprise data structures will be essential for this role.
- Excellent IT skills and experienced in Excel, using databases and ability to adapt to new technology and processes.
- Strong organisation and creative skills and a positive and flexible approach.
For further information, contact Neil Hagan today!
CRM Specialist in London employer: Larbey Evans Ltd
Contact Detail:
Larbey Evans Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and marketing sectors. Attend industry events or webinars where you can meet potential employers or colleagues who might know of openings. Remember, it’s all about who you know!
✨Tip Number 2
Show off your Salesforce skills! If you’ve got experience with CRM systems, especially Salesforce, make sure to highlight that in conversations. Offer to demonstrate your knowledge during interviews or networking chats – it could really set you apart!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to firms you’re interested in, even if they’re not advertising for a CRM Specialist. A well-timed email can open doors you didn’t even know existed.
✨Tip Number 4
Apply through our website! We’ve got a range of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. So, don’t hesitate – get your application in!
We think you need these skills to ace CRM Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Specialist role. Highlight your Salesforce experience and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past work that relate to the job description, especially around CRM and data management.
Show Off Your Communication Skills: As a CRM Specialist, communication is key! In your application, demonstrate your ability to communicate clearly and effectively. Whether it's through your writing style or how you present your experiences, make it engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Larbey Evans Ltd
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the platform, but that you can leverage it effectively for the firm's needs.
✨Showcase Your Communication Skills
As a CRM Specialist, you'll need to communicate with various teams. Prepare examples of how you've successfully collaborated with others in previous positions. Highlight any experience you have in training users or managing relationships with external suppliers, as this will be key in your new role.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage multiple projects and tasks. Use specific examples to illustrate your organisational skills, especially in handling sensitive information and executing data maintenance strategies. This will reassure the interviewers that you can handle the demands of the role.
✨Prepare Questions About the Firm's Strategy
Research the firm’s recent Salesforce transformation and think about how you can contribute to their business strategy. Prepare insightful questions that show your interest in their goals and how you can help achieve them. This will demonstrate your proactive approach and critical thinking skills.
