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For Companies At a Glance
- Tasks: Support and improve enterprise applications, ensuring they run smoothly and securely.
- Company: Join a leading US law firm with a dynamic London office.
- Benefits: Enjoy a competitive salary, hybrid work, free lunches, and discretionary bonuses.
- Why this job: Be part of a collaborative culture focused on innovation and continuous improvement.
- Qualifications: 3+ years in IT support, degree in relevant field, and familiarity with ITSM tools.
- Other info: Work hours are 09:30-17:30, Monday to Friday.
The predicted salary is between 42000 - 66000 £ per year.
IT Applications Analyst
Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis.
- Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more!
- 09:30-17:30 (Monday-Friday)
- Hybrid working (3 days office / 2 days remote)
You will focus on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability.
IT Applications Analyst Key Responsibilities:
- Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures
- Manage user access controls, including provisioning, de-provisioning, and access reviews
- Monitor system health and performance; initiate health checks and proactively remediate issues
- Respond to and resolve incidents and service requests in line with SLAs
- Provide break/fix troubleshooting and root cause analysis across supported systems
- Collaborate with infrastructure teams to support system scalability and optimization
- Facilitate alignment between delivery teams and Information Security, Infrastructure
- Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications
IT Applications Analyst Skills & Requirements:
- 3+ years’ experience in enterprise application support or IT operations within a law firm
- Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)
- Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools
- Understanding of access management, patch management, and vulnerability remediation processes
- Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management)
- Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)
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IT Applications Analyst employer: Larbey Evans Ltd
Contact Detail:
Larbey Evans Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Applications Analyst
✨Tip Number 1
Familiarise yourself with the specific ITSM platforms mentioned in the job description, like ServiceNow. Having hands-on experience or even completing relevant online courses can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the legal IT sector. Attend industry events or join online forums where you can connect with current IT Applications Analysts. This could lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your knowledge of ITIL practices, especially around Incident, Problem, Change, and Configuration Management. Being able to discuss these concepts confidently will demonstrate your readiness for the role.
✨Tip Number 4
Prepare to discuss your experience with application performance tuning and cloud platforms. Be ready to share specific examples of how you've improved system performance or resolved issues in previous roles.
We think you need these skills to ace IT Applications Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in enterprise application support or IT operations, especially within a law firm. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the key responsibilities and skills required for the IT Applications Analyst position. Mention specific experiences that align with the tasks outlined in the job description.
Highlight Technical Skills: Emphasise your experience with ITSM platforms like ServiceNow, monitoring tools, and any familiarity with ITIL practices. Be sure to mention any scripting skills you possess, such as PowerShell or Python, as these are valuable for the role.
Showcase Problem-Solving Abilities: Provide examples in your application that demonstrate your ability to troubleshoot and resolve incidents effectively. Highlight any past experiences where you improved system performance or contributed to process improvements.
How to prepare for a job interview at Larbey Evans Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with enterprise application support and IT operations. Be prepared to discuss specific tools you've used, such as ITSM platforms like ServiceNow, and any relevant scripting languages like PowerShell or Python.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting and root cause analysis, be ready to share examples of past incidents you've resolved. Discuss your approach to identifying issues and how you ensured minimal disruption to services.
✨Understand the Law Firm Environment
Familiarise yourself with the unique challenges faced by law firms in IT operations. Showing that you understand the importance of security, compliance, and user access management will set you apart from other candidates.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the firm's IT strategy, team dynamics, and how they measure success for new applications. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
