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- Tasks: Lead guest services, manage reception, and coordinate events across multiple sites.
- Company: Prestigious law firm in the heart of London.
- Benefits: Attractive salary up to £75,000 and excellent employee perks.
- Why this job: Join a dynamic team and enhance customer experiences in a vibrant city.
- Qualifications: Strong leadership and customer service experience required.
The predicted salary is between 60000 - 75000 £ per year.
A leading law firm in London is looking for an experienced Head of Guest Services. This role involves overseeing reception, hospitality, and event services across multiple sites. The ideal candidate must possess exceptional leadership skills and a strong background in customer service.
Responsibilities include:
- Managing FOH operations
- Coaching team members
- Coordinating internal events
A salary up to £75,000 is offered alongside fantastic employee benefits in a stunning city location.
Guest Services Leader - Multi-Site Hospitality employer: Larbey Evans Ltd
Contact Detail:
Larbey Evans Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Leader - Multi-Site Hospitality
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to guest services and leadership. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your experience! When you get the chance to meet potential employers, bring along examples of your past successes in managing FOH operations and coaching teams. Real-life stories can make a huge impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Guest Services Leader - Multi-Site Hospitality
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams and improved customer service in previous roles. Use specific examples to demonstrate your impact!
Tailor Your Application: Don’t just send a generic CV and cover letter! We love it when candidates tailor their applications to the role. Mention how your skills align with the responsibilities of overseeing reception and hospitality across multiple sites.
Be Personable and Professional: Since this role is all about guest services, let your personality shine through in your written application. We appreciate a friendly tone, but remember to keep it professional. Show us you can balance both!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently. Don’t miss out on this opportunity!
How to prepare for a job interview at Larbey Evans Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the law firm thoroughly. Understand their values, culture, and recent achievements. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Guest Services Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills in hospitality settings. Think about challenges you've encountered in previous roles and how you resolved them. This will highlight your ability to handle pressure and maintain high service standards.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewers. Inquire about their expectations for the role, team dynamics, or upcoming projects. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
