At a Glance
- Tasks: Be the friendly face of a top law firm, welcoming clients and managing meetings.
- Company: Join a leading global law firm that values your growth and development.
- Benefits: Earn up to £32,000 with amazing perks like gym subsidies and sabbaticals.
- Other info: Enjoy a supportive workplace with opportunities for training and career advancement.
- Why this job: Make a real impact by providing exceptional service in a dynamic environment.
- Qualifications: Customer service experience and strong IT skills are essential.
The predicted salary is between 32000 - 32000 € per year.
A fantastic opportunity for a polished Legal Receptionist to become the first point of contact for visitors and clients at a leading global law firm – where they invest in your ongoing training and development to help you thrive in your role from day one.
Salary up to £32,000
Superb employee benefits:
- Sabbatical leave after 5 years’ service
- Gym fee subsidy
- Bonus schemes
- Office based – City location
Client Services Executive Key Responsibilities:
- Answer calls promptly and professionally
- Deliver a five-star welcome to visitors, occupiers, and clients
- Manage visitor sign-in in line with security procedures
- Coordinate meeting room bookings using internal systems
- Provide audio-visual support for meetings and events (full training provided)
- Set up conference rooms and equipment, including laptops, screens, projectors, and video conferencing tools
- Configure room layouts (Cabaret, Theatre, Boardroom, Classroom) and manage partitions
Client Services Executive Skills & Requirements:
- Proven experience in customer service within a corporate setting
- Strong IT skills, including Microsoft Office (knowledge of Manhattan Datacraft is desirable)
- Excellent verbal communication and interpersonal skills
- Experience in AV/IT support (desirable but not essential)
Customer Relationship Executive / Manager employer: Larbey Evans Ltd
Join a prestigious global law firm that prioritises your professional growth and well-being, offering exceptional benefits such as a competitive salary, gym fee subsidies, and sabbatical leave after five years. With a vibrant office culture in a prime city location, you'll be supported from day one with comprehensive training to excel in your role as a Customer Relationship Executive, ensuring you thrive in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Executive / Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Customer Relationship Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your customer service skills and how you can deliver that five-star welcome they’re after. A confident introduction can make all the difference.
✨Tip Number 3
Don’t shy away from showcasing your tech skills! If you’ve got experience with AV/IT support, even if it’s not essential, mention it. Highlighting your strong IT skills can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and ace those tricky questions. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Customer Relationship Executive / Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant IT skills to show us you're the perfect fit for the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about the position and how your background aligns with our needs. Keep it professional but let your personality come through!
Showcase Your Communication Skills:Since this role involves a lot of interaction, make sure your written application demonstrates your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Larbey Evans Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Client Services Executive. Familiarise yourself with the key tasks like managing visitor sign-ins and coordinating meeting room bookings. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing top-notch customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a client or resolved a tricky issue. This will highlight your ability to deliver that five-star welcome they’re looking for.
✨Brush Up on Your IT Skills
Given the importance of IT support in this position, it’s a good idea to review your Microsoft Office skills and any relevant AV/IT knowledge. If you have experience with tools like Manhattan Datacraft, be sure to mention it. Showing confidence in your technical abilities can set you apart from other candidates.
✨Practice Your Communication Style
Excellent verbal communication is key for this role. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable. Remember, first impressions matter, so aim to convey professionalism and warmth right from the start.
