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- Tasks: Analyse and redesign workflows to enhance operational excellence in a dynamic law firm.
- Company: Leading US law firm with a focus on innovation and collaboration.
- Benefits: Salary up to £55,000, free lunch Wednesdays, hybrid working, and discretionary bonuses.
- Why this job: Make a real impact by improving processes and bridging gaps between teams.
- Qualifications: Experience in legal operations, strong analytical skills, and familiarity with legal tech.
- Other info: Enjoy a supportive environment with opportunities for professional growth.
The predicted salary is between 42000 - 66000 £ per year.
Our US law firm client is seeking a Process Improvement Specialist to drive operational excellence by analysing and redesigning legal and business workflows in their London office. In this role, you will act as a bridge between end-users and technical teams, blending hands-on project delivery with effective change management.
Salary to £55,000, £100 monthly employee contribution that can be used for lunch or other expenses. Free lunch every Wednesday, discretionary bonuses, and more! 09:30-17:30 (Monday-Friday). Hybrid working (4 days in the office / 1 day WFH).
Key Responsibilities of the Process Improvement Specialist:- Map current-state workflows, identify friction points, document requirements, and design improved procedures using appropriate methodologies.
- Partner with Innovation and IT to deploy and integrate tools (e.g., document automation, AI-enabled review, collaboration platforms).
- Serve as liaison between lawyers, business stakeholders, and delivery teams.
- Triage, escalate, and coordinate resolution of user issues and enhancement requests.
- Contribute to cross-functional initiatives (practice groups, Pricing, Practice Management, LPM, KM).
- Run workshops, focus groups, and feedback loops.
- Develop training and 1:1 coaching.
- Monitor usage to surface insights and iterate.
- Law firm experience in business analysis, process improvement, and legal operations.
- Ability to translate complex requirements into clear, actionable solutions.
- Familiarity with legal tech platforms and collaboration tools.
- Knowledge of process improvement methodologies and KPI/benefits tracking.
- Strong analytical skills and comfort working with data.
Process Improvement Specialist in City of London employer: Larbey Evans Ltd
Contact Detail:
Larbey Evans Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Improvement Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the legal and process improvement space on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your past projects and successes in process improvement. Use real examples to demonstrate how you’ve mapped workflows or improved procedures. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Research the firm’s current processes and think about how you could improve them. Be ready to discuss specific methodologies you’ve used and how they can apply to their operations. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Process Improvement Specialist role. Plus, it shows you’re serious about joining our team. Let’s get you that dream job!
We think you need these skills to ace Process Improvement Specialist in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Process Improvement Specialist. Highlight your experience in business analysis and process improvement, and don’t forget to mention any legal tech platforms you’ve worked with!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your hands-on project delivery experience and how you can bridge the gap between end-users and technical teams.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, make sure to include examples of how you've used data to drive improvements in past roles. This will show us that you can handle the responsibilities of the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Larbey Evans Ltd
✨Know Your Workflows
Before the interview, make sure you understand the current-state workflows in a law firm setting. Familiarise yourself with common friction points and think about how you would approach redesigning these processes. This will show your potential employer that you’re proactive and ready to hit the ground running.
✨Brush Up on Legal Tech
Since the role involves working with legal tech platforms, it’s crucial to have a good grasp of the tools mentioned in the job description. Research document automation and AI-enabled review systems, and be prepared to discuss how you’ve used similar tools in past roles or how you would implement them.
✨Prepare for Change Management Questions
Expect questions around change management and how you would handle resistance from end-users. Think of examples from your previous experience where you successfully managed change and improved processes. This will demonstrate your ability to bridge the gap between technical teams and end-users.
✨Showcase Your Analytical Skills
Be ready to discuss your analytical skills and how you’ve used data to drive process improvements. Prepare specific examples where you tracked KPIs or benefits and how those insights led to actionable solutions. This will highlight your capability to monitor usage and iterate effectively.
