At a Glance
- Tasks: Support document integrity and provide expert troubleshooting for Microsoft Office applications.
- Company: Leading UK law firm with a focus on innovation and technology.
- Benefits: Competitive salary, great employee benefits, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: Experience in document management and strong training skills are essential.
- Other info: Work hours from 09:30 to 17:30 in a vibrant office near Holborn.
The predicted salary is between 36000 - 60000 Β£ per year.
Our leading UK law firm client is seeking a Document Specialist to join its IT department. This role focuses on developing and maintaining the firmβs Microsoft Office templates, as well as providing real-time support and expert-level document troubleshooting to end users. You will also play a key role in training and upskilling staff to ensure document integrity across the firm.
Key Responsibilities:
- Serve as the first point of contact for document-related issues/troubleshooting or queries end users have.
- Acting as a subject matter expert for Microsoft Office applications, ensuring best practices are followed across the firm.
- Working with the IT Service Desk to identify application issues and to help the team resolve questions quickly.
- Creating, maintaining and regularly updating the firm's precedent base ensuring they comply with the firm's house style.
- Developing user manuals, troubleshooting guides, and technical documentation that are accurate, clear, and easy to follow.
- Working with the IT Training team to design and deliver document specific training materials.
- Develop document specific based e-learning modules and quick reference guides for self-service learning.
- Create short video tutorials and quick reference guides for self-service learning.
Skills & Requirements:
- Experience as a Document Assistant/Specialist is essential, ideally within a law firm.
- Experience delivering training to staff including PAs or acting as a mentor will be highly desirable.
- Outstanding knowledge/experience of working with complex documents on various IT packages (e.g. Advanced Microsoft Word skills: styles, templates, macros).
- Proficiency in Excel, PowerPoint, Adobe Acrobat, and PDF comparison tools, legal document comparison tools (e.g., Novaplex), Visio, and PDF editing and bundling software.
- Passion for technology, keeping abreast of technology and software changes.
Document Specialist (IT) in City of London employer: Larbey Evans Ltd
Contact Detail:
Larbey Evans Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Document Specialist (IT) in City of London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the legal and IT sectors. We all know that sometimes itβs not just what you know, but who you know. Attend industry events or webinars to meet potential employers and make a lasting impression.
β¨Tip Number 2
Show off your skills! Create a portfolio showcasing your document management projects or any training materials you've developed. This will give potential employers a taste of what you can bring to the table, especially your expertise in Microsoft Office applications.
β¨Tip Number 3
Prepare for the interview by brushing up on common document-related scenarios. Think about how you would troubleshoot issues or train staff on new software. We want you to demonstrate your problem-solving skills and your passion for technology during those crucial moments.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. So, get your application in and letβs make it happen!
We think you need these skills to ace Document Specialist (IT) in City of London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Document Specialist role. Highlight your experience with Microsoft Office, especially any work with templates and complex documents. We want to see how your skills match what we're looking for!
Show Off Your Training Skills: Since training staff is a big part of this role, include any relevant experience you have in delivering training or mentoring. We love seeing candidates who can help others learn and grow!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to document-related issues!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. We canβt wait to see what you bring to the table!
How to prepare for a job interview at Larbey Evans Ltd
β¨Know Your Microsoft Office Inside Out
Since the role focuses heavily on Microsoft Office applications, make sure you brush up on your skills, especially in Word, Excel, and PowerPoint. Be prepared to discuss specific features like styles, templates, and macros, and maybe even demonstrate your knowledge during the interview.
β¨Showcase Your Training Experience
Highlight any experience you have in training or mentoring others, especially in a tech context. Prepare examples of how you've successfully delivered training materials or supported staff in using complex documents, as this will be key to the role.
β¨Prepare for Troubleshooting Scenarios
Think about common document-related issues that users might face and how you would resolve them. Being able to articulate your problem-solving process will show that you're ready to be the first point of contact for document queries.
β¨Demonstrate Your Passion for Technology
Make sure to convey your enthusiasm for technology and staying updated with software changes. Share any recent tools or technologies you've explored, and how they could benefit the firm, to show that you're proactive and engaged in your field.