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- Tasks: Lead and shape the CRM strategy for a global law firm, managing a dynamic team.
- Company: Join a prestigious global law firm with impressive offices in the City.
- Benefits: Enjoy a salary up to £75,000, comprehensive benefits, and hybrid working options.
- Why this job: Make a real impact by driving CRM initiatives and supporting client relationships.
- Qualifications: Significant CRM management experience, especially with InterAction and Vuture.
- Other info: Opportunity for professional growth in a collaborative and innovative environment.
The predicted salary is between 60000 - 84000 £ per year.
Our global law firm client is seeking a CRM Manager with strong capabilities in InterAction and Vuture to shape and deliver the firm’s CRM strategy. This role will involve line managing the CRM team members, setting objectives, supporting development, and overseeing performance.
Salary to £75,000
Comprehensive employee benefits & wellbeing packages
Hybrid working – 3 days in the office / 2 days remote
Impressive offices in the City
Key Responsibilities:- Translate strategic priorities into practical workplans and firmwide adoption programmes
- Lead the delivery of CRM initiatives across regions, ensuring consistency and best practice
- Support the firm’s Global Key Client and Strategic Growth Client programmes through insights, relationship mapping, and accurate data stewardship
- Provide supporting intelligence for pitches, pipeline development, and strategic planning
- Manage day-to-day performance and enhancement of InterAction and Vuture
- Lead system upgrades, enhancements, and integration projects in partnership with IT and vendors
- Use data to provide actionable intelligence that supports client plans and BD initiatives
- Design and deliver CRM training for partners, fee-earners, PAs and BD teams
- Support international BD teams with locally relevant CRM training and engagement activities
- Significant experience in CRM management, ideally within an international law firm
- Proven expertise in InterAction and Vuture, including upgrades, integrations, and user education
- Excellent stakeholder management skills, including experience influencing senior lawyers
- Strong working knowledge of GDPR, PECR and international data-protection requirements
CRM Manager in City of London employer: Larbey Evans Ltd
Contact Detail:
Larbey Evans Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal sector and let them know you're on the hunt for a CRM Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience with InterAction and Vuture. Share specific examples of how you've used these tools to drive CRM success in previous roles.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of GDPR and data protection. Be ready to discuss how you’ve navigated these regulations in past positions, as this will show you're not just a CRM whiz but also compliant with legal standards.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace CRM Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Manager role. Highlight your experience with InterAction and Vuture, and don’t forget to showcase your stakeholder management skills. We want to see how you can translate strategic priorities into practical workplans!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our firm. Mention specific examples of how you've led CRM initiatives or managed teams in the past. We love seeing your personality come through!
Showcase Your Data Skills: Since this role involves using data for actionable intelligence, make sure to highlight your experience with data stewardship and insights. We’re keen to know how you’ve used data to support client plans and business development initiatives.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our firm and what we stand for!
How to prepare for a job interview at Larbey Evans Ltd
✨Know Your CRM Tools Inside Out
Make sure you’re well-versed in InterAction and Vuture. Brush up on their features, recent updates, and how they can be leveraged to enhance CRM strategies. Being able to discuss specific examples of how you've used these tools effectively will impress your interviewers.
✨Showcase Your Leadership Skills
As a CRM Manager, you'll be managing a team. Prepare to share your experiences in leading teams, setting objectives, and supporting development. Think of specific instances where you’ve successfully guided a team through challenges or achieved significant results.
✨Understand the Firm's Strategic Goals
Research the law firm’s strategic priorities and be ready to discuss how you can translate those into actionable CRM initiatives. Demonstrating that you understand their business model and client base will show that you’re not just a fit for the role, but also for the firm’s culture.
✨Prepare for Stakeholder Management Questions
Expect questions about how you manage relationships with senior lawyers and other stakeholders. Have examples ready that illustrate your ability to influence and communicate effectively with various levels of the organisation, especially in a legal context.
