MS 365 & Azure 3rd-Line Support Engineer (Hybrid)

MS 365 & Azure 3rd-Line Support Engineer (Hybrid)

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Laraveldaily

At a Glance

  • Tasks: Provide 2nd to 3rd line support for M365 and Azure to global clients.
  • Company: Laraveldaily, a dynamic tech company focused on customer service.
  • Benefits: Hybrid work, £2,000 bonus, and strong training commitment.
  • Other info: Opportunity for career growth and professional development.
  • Why this job: Join a collaborative team and enhance your skills in a thriving environment.
  • Qualifications: Extensive experience with M365, Azure, and MS Teams required.

The predicted salary is between 40000 - 50000 £ per year.

Laraveldaily is seeking a Mid-level support professional based in the United Kingdom to provide 2nd to 3rd line support to a global client base. The role involves working collaboratively on projects and delivering high customer service.

The ideal candidate will have extensive experience with M365 and Azure, especially MS Teams. The position offers a hybrid working pattern with 2-3 days per week in Leatherhead, alongside a bonus of £2,000 and a strong commitment to training and certification.

MS 365 & Azure 3rd-Line Support Engineer (Hybrid) employer: Laraveldaily

Laraveldaily is an excellent employer that prioritises employee growth and development, offering a strong commitment to training and certification for its team members. With a hybrid working model based in Leatherhead, employees enjoy a flexible work-life balance while collaborating on exciting projects for a global client base. The company fosters a supportive work culture, ensuring high levels of customer service and rewarding performance with competitive bonuses.

Laraveldaily

Contact Details:

Laraveldaily Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land MS 365 & Azure 3rd-Line Support Engineer (Hybrid)

Tip Number 1

Network like a pro! Reach out to your connections in the tech industry, especially those who work with M365 and Azure. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your skills! Prepare a portfolio or a project showcase that highlights your experience with MS Teams and other relevant tools. This can really set you apart during interviews.

Tip Number 3

Practice makes perfect! Get ready for those tricky technical questions by doing mock interviews with friends or using online platforms. The more you practice, the more confident you'll feel.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to stay updated on new roles as they come up.

We think you need these skills to ace MS 365 & Azure 3rd-Line Support Engineer (Hybrid)

M365
Azure
MS Teams
2nd to 3rd Line Support
Customer Service
Project Collaboration
Training and Certification

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with M365 and Azure, especially MS Teams. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects you've worked on!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm for customer service and collaboration, so let that passion come through.

Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can provide top-notch support, so share those success stories that demonstrate your expertise!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

How to prepare for a job interview at Laraveldaily

Know Your Tech Inside Out

Make sure you brush up on your M365 and Azure knowledge, especially MS Teams. Be ready to discuss specific features, troubleshooting steps, and any recent updates. This will show that you're not just familiar with the tools but are genuinely passionate about them.

Showcase Your Customer Service Skills

Since the role involves delivering high customer service, prepare examples of how you've handled challenging support situations in the past. Think about times when you went above and beyond for a client, as this will highlight your commitment to customer satisfaction.

Collaborative Spirit is Key

This position requires working collaboratively on projects, so be prepared to discuss your experience in team settings. Share examples of successful teamwork, how you handle conflicts, and your approach to contributing positively to group dynamics.

Embrace the Hybrid Work Model

With a hybrid working pattern, it's important to express your adaptability. Talk about your experience working remotely and in-office, and how you manage your time and productivity in both environments. This will demonstrate that you're ready for the flexibility the role offers.