Purpose of the Post: To achieve the Mayors vision for Middlesbrough through the delivery of the Councils range of Waste and Recycling Services. Providing operational direction to all employees within the service directorate.
Duties and Responsibilities:
- To ensure an effective Waste & Recycling Collection service is delivered to our residents.
- To support the Operations Manager - Waste and Recycling, in the effective operational and administrative delivery of Waste Collection Services.
- To support theOperations Manager - Waste and Recycling, to ensure that physical resources are allocated effectively, prepared and reported on performance costs to enable the delivery and implementation of services in accordance with agreed standards, targets and expectations and ensure all stakeholders receive the best service delivery within available resources and budget.
- To manage the service budget within service area.
- Manage resources available within budget and deadlines, delivery of agreed targets and efficiencies, provision of quality services.
- To encourage the development of employees, via the councils Appraisal Process, identifying personal development/training plans and implement the identified outcomes.
- To lead on sickness monitoring of the service and ensure that all procedures are efficiently implemented to meet strategic targets for sickness absence.
- Embed a culture, which is consistent with the Councils Vision and Values.
- To work closely with other departments within the council liaising with Councillors and other Partner organisations.
- To manage the “in cab” Webaspx systems and data, to ensure operational delivery and Customer service is fully maximised.
- To continually monitor round efficiencies, via WebAspx, to ensure all rounds are fully optimised.
- To effectively manage, within agreed timescales, the councils corporate complaints systems ie: OSS, Firmstep etc.
- The contractual arrangements for this role are 37 hours per week over a 5 day period.
- To work the number of days, as required, to cover all statutory Bank Holidays. This will ensure that any contractual “catch up” days are managed. Payment for these days will be the applicable single or appropriate enhanced rate (in line with the Councils Single Status Agreement).
- To cover for the Waste Disposal Manager, during periods of absence.
