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- Tasks: Drive service improvements in waste and recycling for local communities.
- Company: Join a dynamic team at Basingstoke and Deane Borough Council.
- Benefits: Generous leave, pension scheme, discounts, and funded training opportunities.
- Why this job: Make a real impact on sustainability and community engagement.
- Qualifications: Strong communication skills and a passion for service delivery.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for an exciting challenge with the ability to drive service improvements to residents? Do you enjoy working in a fast-paced, busy and dynamic environment with multiple workstreams? The waste and recycling industry is undergoing the most significant change in a generation with the aim of increasing recycling rates, reducing household waste and lowering carbon emissions to provide more sustainable services, all set against the backdrop of Local Government Reorganisation.
We are looking for a dynamic, enthusiastic, and organised self-starter to join our small but busy Joint Waste Client Team as a Waste and Recycling Officer delivering waste and recycling services across Hart District Council and Basingstoke & Deane Borough Council. The key aspects of the role include:
- Safe, efficient, and reliable delivery of waste and recycling collection services via a contracted service arrangement.
- Develop, manage, and maintain excellent relationships with residents, colleagues, contractors, and other relevant stakeholders.
- Delivering new services in line with the Environment Act 2021.
The postholder will be responsible for managing service delivery within their specific geographical area, which will include proactive contract monitoring, problem solving, engaging with residents and contractors both over the telephone and face-to-face to manage complaints and service failures with the aim of driving service improvements. You will be able to demonstrate excellent communication and negotiation skills; a passion for service delivery and the ability to prioritise work under pressure in a fast-paced, dynamic environment. A proactive approach to problem solving and tackling challenges is fundamental to identifying and acting upon opportunities to improve service delivery.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
For an informal discussion about the role please contact Ashley Wild, Waste & Recycling Services Manager on 01256 844844 or email any questions or queries to ashley.wild@basingstoke.gov.uk.
We reserve the right to close this advert early if we receive a high volume of applications. Therefore, if you are interested we encourage you to complete and submit your application form as soon as possible.
Benefits
At Basingstoke and Deane Borough Council we offer a wide range of employee benefits to recognise your valued contribution:
- Generous annual leave allowance plus bank holidays
- Local government pension scheme and Life Assurance
- Salary sacrifice schemes for bicycles and electric cars
- Access to discounts at nationwide retailers through our ‘BOOST’ perks discount site
- Funded healthcare cash plan including optical and dental cover
- Access to a free and confidential employee assistance program
- Support towards a variety of training, including professional qualifications, apprenticeships and wider technical and soft skill development courses
The council signs up to the Disability Confident scheme (formerly known as the ‘Two Ticks’ scheme). If you have declared a disability on the application form we can guarantee you an interview if you meet the essential criteria for the job. Basingstoke and Deane Borough Council is an equal opportunities employer and welcomes applications from all sections of our community.
Waste and Recycling Officer in Basingstoke employer: LARAC bookinglab Limited
Contact Detail:
LARAC bookinglab Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste and Recycling Officer in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the waste and recycling sector, attend local events, or join relevant online groups. Building connections can lead to insider info about job openings and give you a leg up.
✨Tip Number 2
Prepare for interviews by researching the latest trends in waste management and recycling. Show that you're not just passionate but also knowledgeable about the industry changes and how they impact service delivery.
✨Tip Number 3
Practice your communication skills! Since this role involves engaging with residents and stakeholders, being able to articulate your thoughts clearly and confidently is key. Role-play common scenarios to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Waste and Recycling Officer in Basingstoke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Waste and Recycling Officer role. We want to see your passion for service delivery and how you can drive improvements in our dynamic environment.
Show Off Your Communication Skills: Since this role involves engaging with residents and stakeholders, it's crucial to demonstrate your excellent communication and negotiation skills in your written application. Use clear and concise language to showcase your ability to tackle challenges effectively.
Highlight Problem-Solving Abilities: We’re looking for someone proactive in problem-solving. In your application, share examples of how you've successfully managed complaints or service failures in the past. This will show us that you can handle the fast-paced nature of the job.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details promptly. Plus, it shows you’re keen and ready to join our team at Basingstoke and Deane Borough Council.
How to prepare for a job interview at LARAC bookinglab Limited
✨Know Your Waste and Recycling Stuff
Make sure you brush up on the latest trends in waste management and recycling, especially the Environment Act 2021. Being able to discuss how these changes impact service delivery will show that you're not just interested in the role but also passionate about making a difference.
✨Show Off Your People Skills
Since this role involves engaging with residents and stakeholders, practice your communication and negotiation skills. Think of examples where you've successfully resolved complaints or improved service delivery, as these will highlight your ability to build relationships and tackle challenges head-on.
✨Be Ready for Problem-Solving
Prepare to discuss specific situations where you've had to think on your feet and solve problems quickly. The interviewers will want to see that you can handle the fast-paced environment and manage multiple workstreams effectively, so have some solid examples ready.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, current challenges in the waste and recycling sector, or future projects. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.