WHAM (Wigs, Hair & Makeup) Team Leader Manchester

Job Description for WHAM Team Leader MANCHESTER(Seasonal)  

Company Overview: 

We are most famous for our award-winning event, buried deep in the Crown Estate near Ascot. 18 years ago, Mike & Alison Battle created the event out of their own desire to take their children somewhere that would celebrate the pure, commercially unsullied, magic of Christmas. Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children every year. 

LaplandUK celebrates and honours the values, imagination, and wonderment of childhood through our magical world, rich storytelling and immersive memory making experiences. 

This is an exciting period of growth for us, as we look for new ways to bring the Lapland experience to a global audience through media, publishing, live shows, and eCommerce channels.  

Role Summary: 

Job Title: WHAM Team Leader  

Salary: £20.00 per hour with £50 subs for every day worked  

Start Date: 10th September 

End Date: 15th January  

Contract Type: Seasonal  

Location: Lapland UK Live Site, Manchester 

Line Manager: WHAM Supervisor 

Team Size: 1 x Assistant Team Leader, 9 x WHAM Assistants 

Interviews:  

• First Interviews will be held on the 4th – 6th June. Please specify a time you would be able to make within these days. There will be a second stage of interviews the week after. 

Key Dates: 

Fittings: 8th September – 31st October 

Get In: 1st November – 6th November Manchester 

On site team training: 7th-9th November Manchester 

Preview Day: 10th November – Manchester 

Opening Day: 13th November – Manchester 

Close Day: 24th December 

De-Rig: 27th December – 15th January 

Key Responsibilities: 

• \\tConduct fittings with your deputy. Answering to the Costume Supervisor. 
• \\tManage the team of WHAM Assistants in either London or Manchester.  
• \\tLearn detailed knowledge of all Lapland Characters and Wigs as well as the department strategy.  
• \\tDelivering extensive training to the WHAM Team.  
• \\tDelivering WHAM training to the Wardrobe Assistants.  
• \\tManaging get-in to ensure that the WHAM Room is well organised.  
• \\tContinuously monitor WHAM Standards throughout the season, ensuring the high standards are consistently met.  
• \\tWork with the Costume Manager and WHAM Supervisor to solve any issues that have occurred.  
• \\tOversee both the Wig and Makeup application and maintenance.  
• \\tPrecisely document the season throughout using documentation provided.  
• \\tCo-operate with Management from other departments and work together to achieve shared goals.   
• \\tMonitoring the teams Rota and Payroll.  
• \\tComplete End of Day reports to send through to Event Management alongside the Wardrobe Department.  
• \\tDevelop a seamless team between Wardrobe and WHAM.  
• \\tManaging the De-rig to ensure all items  have been logged precisely in our inventory.  
• \\tEnsure all Wigs are washed and set to the WHAM Supervisors standards before packing away for the year. 
• \\tCollate a detailed de-brief by talking through feedback with the entire department to submit on completion of the season.  
• \\tPromote a culture of teamwork, ownership and excellence throughout all staff members within your area.   

Key Attributes: 

• Excellent Organisation 
• Leadership Skills 
• Excellent Problem Solving 
• Excellent Teamwork and Communication 
• Passion for the role and the company 
• Proven experience in Wig setting and maintenance 
• Excellent Knowledge of Wig styling techniques and makeup application. 
• An ability to remain calm under pressure 
• Proven experience in live theatre 

Desired Experience: 

• Managing a team of 2-3 assistants 
• Managing rotas 
• Good Knowledge of Excel and Google Drive 

Life at LaplandUK: 

At LaplandUK, we believe in the magic of collaboration, a steadfast commitment to excellence, and a team that's always willing to roll up their sleeves and get involved. Working with us means being part of a dynamic environment where collaboration brings out the best in everyone, diverse talents converge, and innovation thrives. Our commitment to excellence ensures that every team member is dedicated to achieving the highest standards, contributing to a workplace culture that values continuous improvement and outstanding results.  

We're not just looking for employees; we want people who are excited to get involved, embrace challenges, and bring a hands-on approach to their work, creating a workplace full of positivity and collective success. Overall, working at LaplandUK offers a chance to be part of something truly special, where the wonder of childhood is celebrated by a team dedicated to making memories for over 40,000 families each year. 

Passion for the Mission. 

It is more than a job to us. We understand the importance of what we do and its legacy. Be guest obsessed.  

Driven by our Ambition. 

We are determined to make it happen, whatever it takes. Anything is possible and we’ll never give up.  

Responsible for Everything. 

We own what we do, and we get the job done. We take the work seriously, but never ourselves. We support and challenge positively to find our truths.  

We only win Together. 

Individually we are strong, but together we can change the world.  

Benefits 

• One on site meal per working shift 
• Lapland Shuttle bus from local train station to get to site (During live event) 
• Holiday paid in full at end of the contract 
• £50 Subsidy per working day to help with travel costs  

Salary – 

£20.00 per hour, plus £50 subsidy per working day. 

Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. 

LaplandUK reserve the right to withdraw this advert at any time. Due to the high number of applications being received, we may not be able to respond to every applicant.  

LaplandUK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.