At a Glance
- Tasks: Support the team by managing recruitment, onboarding, and staff scheduling.
- Company: Join a fast-growing entertainment brand dedicated to creating magical Christmas experiences.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Other info: Seasonal role with a vibrant team atmosphere.
- Why this job: Be part of a mission to spread joy and create unforgettable festive moments.
- Qualifications: Strong communication skills and a passion for teamwork.
The predicted salary is between 30000 - 40000 € per year.
Company Overview
Founded in 2007 by Mike and Alison Battle, Lapland began with a simple but powerful purpose: to honour the wonder of childhood at Christmas. Frustrated by the poor quality of festive experiences available for their own boys, the Battles set out to elevate this moment of childhood and reimagine the Father Christmas myth through original storytelling, meticulous set design, and emotionally resonant live theatre. Their groundbreaking immersive show opened in 2007 and immediately captured the attention and hearts of parents nationwide. Powered by their purpose, the couple partnered with Hollywood set designers and West End performance professionals to produce an experience of unprecedented quality and detail. With an NPS of 72, Lapland’s customer loyalty is second to none and has now welcomed nearly 2 million “believers”, with tickets selling out on release for what the press now terms “the Glastonbury of Christmas”. Today, the Lapland Group is a fast‑growing purpose‑driven entertainment business spanning the three pillars of Live, Product and Studios. In 2024, Lapland’s eCommerce revenues grew tenfold, driven by the launch of magical at‑home products such as personalised Letters from Lapland and an Advent calendar. These products extend the Lapland world into the home, deepening belief and connection beyond the physical experience. At the same time, our original story universe continues to scale through media. In 2023, Lapland launched its first podcast, Elfcast, which achieved No. 1 in the UK Family Charts and ranked in the global top 10 over Christmas. With plans to expand into audio and content year‑round, our IP and characters are reaching audiences in new and emotionally resonant ways. With immersive live experiences, high‑growth eCommerce and a rapidly expanding original content pipeline, Lapland is on a mission to become the definitive global Christmas brand anchored in belief, storytelling and the enduring magic of childhood.
Role Overview
As one of the People Coordinators you will play an essential role in supporting the departmental Operations Manager by handling administrative tasks, facilitating communication and ensuring the smooth operation of organising your allocated departmental workforce. You will be one of the team representing that department throughout the recruitment process, all the way to the end of the live event.
Your responsibilities will include, but are not limited to:
- Working with the People Operations Manager and your departmental Operations Manager in processing new applicants, remaining on top of onboarding new hires and being the first point of contact on email.
- Assess staff availability and produce staff rosters for each new joiner.
- Maintain departmental inboxes and action any queries, forwarding to People Operations Manager for escalation.
- Produce daily call sheets for management once live, as well as liaising with Wardrobe where forward preparation is required.
- Shift scheduling and daily absence management.
People Coordinator (Manchester) employer: LaplandUK
Lapland is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for storytelling come together to create unforgettable experiences. As a People Coordinator in Manchester, you will benefit from a supportive team environment, opportunities for professional growth, and the chance to contribute to a purpose-driven company that values the magic of childhood and festive joy. With a focus on employee well-being and development, Lapland offers a unique opportunity to be part of a fast-growing entertainment business that is redefining Christmas traditions.
StudySmarter Expert Advice🤫
We think this is how you could land People Coordinator (Manchester)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially since Lapland is all about creating magical experiences. Tailor your answers to show how you align with their purpose.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our magical team at Lapland.
We think you need these skills to ace People Coordinator (Manchester)
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the company.
Tailor Your Application:Make sure to customise your application for the People Coordinator role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our mission!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make your application easy to read by using clear language and keeping it concise. This helps us quickly see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at LaplandUK
✨Know the Company Inside Out
Before your interview, take some time to really understand Lapland's mission and values. Familiarise yourself with their unique approach to creating magical experiences and how they honour childhood at Christmas. This will not only impress the interviewers but also help you align your answers with their ethos.
✨Showcase Your Organisational Skills
As a People Coordinator, you'll need to juggle various tasks like scheduling and onboarding. Be prepared to discuss specific examples from your past experiences where you've successfully managed multiple responsibilities. Highlight any tools or methods you used to stay organised and efficient.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life situations in the role. Think about potential challenges you might face in managing staff rosters or handling queries. Practise articulating your thought process and solutions clearly, as this will demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the onboarding process, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
