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- Tasks: Lead a team to ensure a safe and magical ice skating experience.
- Company: Join LaplandUK, a world-class immersive Christmas experience.
- Benefits: Earn £17 per hour, enjoy free meals, drinks, and discounts.
- Why this job: Be part of a festive adventure and create unforgettable memories.
- Qualifications: Experience in a supervisory role and strong people skills required.
- Other info: Flexible shifts available in a supportive and magical team environment.
Ice Rink Supervisor – £17 per hour | Macclesfield | Seasonal Role
Contract: Fixed-term | Full-time & Part-time available
Step into a world of wonder with LaplandUK
Now in its 18th season, LaplandUK is a world-class immersive Christmas experience, crafted by Hollywood set designers and West End creatives. Welcoming over 170,000 guests each year, it transports families into an extraordinary festive journey through theatrical worlds, snowy forests, ice skating, and magical storytelling.
We are now looking for energetic and responsible Ice Rink Supervisors to help deliver a safe and unforgettable skating experience at our beautifully themed outdoor rinks.
The Role
As an Ice Rink Supervisor, you\’ll oversee the day-to-day running of LaplandUK’s iconic frozen pond. Leading a team of Marshalls, you’ll ensure smooth operations, prioritise guest safety, and help create magical memories for every visitor.
Key Responsibilities
- Oversee a safe, well-organised rink operation in line with all procedures
- Lead daily team briefings and keep morale high
- Support with scheduling and cover for absences as needed
- Report guest feedback, incidents, and potential hazards promptly
- Uphold accessibility and inclusion policies across your team
- Liaise with other departments to maintain smooth guest flow
- Manage safety incidents calmly and professionally
- Assist with VIP or PR visits as needed
- Complete all required training and e-learning modules
What We’re Looking For
You might already be a team leader, a supervisor in a fast-paced setting, or have experience in events or visitor attractions. Most importantly, you’re a confident, safety-conscious leader with great energy and people skills.
You’ll need:
- Minimum 1 year in a supervisory or team lead role
- Strong understanding of health and safety in operational settings
- Ability to motivate teams and communicate clearly under pressure
- Confidence using basic tech systems (e.g. scheduling, comms tools)
- Friendly, calm, and solutions-focused attitude
- Experience in live events or attractions is a bonus, not a requirement
Shifts & Availability
AM and PM shifts available (one supervisor per shift). Final rotas will depend on your availability, with strong availability from mid-October to Christmas Eve required.
Pay & Perks
- £17.00 per hour
- One free hot meal per shift
- Free tea, coffee, and soft drinks
- Shuttle service from Macclesfield Station
- Staff discount in LaplandUK retail shops
- Free on-site parking
- Canteen and staff discounts
- A unique, supportive team culture in a truly magical environment
Locations
Macclesfield: Capesthorne Hall, Congleton Road, Siddington, Macclesfield, SK11 9JY
Apply Now
Bring energy, leadership, and a sense of wonder to one of the UK’s most beloved seasonal experiences. If you\’re ready to help make magic happen this Christmas, we’d love to hear from you.
Ice Rink Supervisor employer: LaplandUK
Contact Detail:
LaplandUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ice Rink Supervisor
✨Tip Number 1
Get to know the company! Before your interview, dive into LaplandUK's vibe. Understand their mission and values so you can show how your energy and leadership style fits right in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. Focus on showcasing your supervisory experience and how you handle safety and team dynamics under pressure.
✨Tip Number 3
Bring your A-game to the interview! Dress smart, be punctual, and come armed with examples of how you've led teams or managed challenges in past roles. Show them you're the confident leader they need!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Ice Rink Supervisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re excited about creating magical experiences for our guests. A sprinkle of personality can go a long way!
Highlight Relevant Experience: Make sure to showcase any supervisory or team lead experience you have. We’re looking for confident leaders, so don’t be shy about sharing your past roles and how they’ve prepared you for this position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at LaplandUK
✨Know the Magic
Familiarise yourself with LaplandUK and its unique offerings. Understand the immersive experience they provide and be ready to discuss how you can contribute to creating that magic for guests.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate others, manage stress, and maintain a positive atmosphere, especially in busy environments.
✨Safety First!
Brush up on health and safety protocols relevant to ice rinks or similar settings. Be prepared to discuss how you would handle safety incidents and ensure a secure environment for both guests and staff.
✨Be Ready for Team Dynamics
Think about how you would conduct team briefings and keep morale high. Prepare to share strategies for effective communication and collaboration, especially under pressure during peak times.