At a Glance
- Tasks: Lead a team to ensure a safe and magical ice skating experience.
- Company: Join LaplandUK, a world-class immersive Christmas experience.
- Benefits: Earn £17 per hour, enjoy free meals, drinks, and discounts.
- Other info: Flexible shifts available in a supportive and magical team environment.
- Why this job: Be part of a festive adventure and create unforgettable memories.
- Qualifications: Experience in a supervisory role and strong people skills required.
Ice Rink Supervisor – £17 per hour | Macclesfield | Seasonal Role
Contract: Fixed-term | Full-time & Part-time available
Step into a world of wonder with LaplandUK
Now in its 18th season, LaplandUK is a world-class immersive Christmas experience, crafted by Hollywood set designers and West End creatives. Welcoming over 170,000 guests each year, it transports families into an extraordinary festive journey through theatrical worlds, snowy forests, ice skating, and magical storytelling.
We are now looking for energetic and responsible Ice Rink Supervisors to help deliver a safe and unforgettable skating experience at our beautifully themed outdoor rinks.
The Role
As an Ice Rink Supervisor, you\'ll oversee the day-to-day running of LaplandUK’s iconic frozen pond. Leading a team of Marshalls, you’ll ensure smooth operations, prioritise guest safety, and help create magical memories for every visitor.
Key Responsibilities
- Oversee a safe, well-organised rink operation in line with all procedures
- Lead daily team briefings and keep morale high
- Support with scheduling and cover for absences as needed
- Report guest feedback, incidents, and potential hazards promptly
- Uphold accessibility and inclusion policies across your team
- Liaise with other departments to maintain smooth guest flow
- Manage safety incidents calmly and professionally
- Assist with VIP or PR visits as needed
- Complete all required training and e-learning modules
What We’re Looking For
You might already be a team leader, a supervisor in a fast-paced setting, or have experience in events or visitor attractions. Most importantly, you’re a confident, safety-conscious leader with great energy and people skills.
You’ll need:
- Minimum 1 year in a supervisory or team lead role
- Strong understanding of health and safety in operational settings
- Ability to motivate teams and communicate clearly under pressure
- Confidence using basic tech systems (e.g. scheduling, comms tools)
- Friendly, calm, and solutions-focused attitude
- Experience in live events or attractions is a bonus, not a requirement
Shifts & Availability
AM and PM shifts available (one supervisor per shift). Final rotas will depend on your availability, with strong availability from mid-October to Christmas Eve required.
Pay & Perks
- £17.00 per hour
- One free hot meal per shift
- Free tea, coffee, and soft drinks
- Shuttle service from Macclesfield Station
- Staff discount in LaplandUK retail shops
- Free on-site parking
- Canteen and staff discounts
- A unique, supportive team culture in a truly magical environment
Locations
Macclesfield: Capesthorne Hall, Congleton Road, Siddington, Macclesfield, SK11 9JY
Apply Now
Bring energy, leadership, and a sense of wonder to one of the UK’s most beloved seasonal experiences. If you\'re ready to help make magic happen this Christmas, we’d love to hear from you.
Ice Rink Supervisor in Kingston upon Hull employer: LaplandUK
LaplandUK is an exceptional employer, offering a unique opportunity to work in a magical environment that celebrates the festive spirit. With competitive pay of £17 per hour, free meals during shifts, and a supportive team culture, employees can thrive while creating unforgettable experiences for families. The role of Ice Rink Supervisor not only provides valuable leadership experience but also fosters personal growth through collaboration in a vibrant seasonal setting in Macclesfield.
StudySmarter Expert Advice🤫
We think this is how you could land Ice Rink Supervisor in Kingston upon Hull
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like LaplandUK. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including LaplandUK. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Ice Rink Supervisor in Kingston upon Hull
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining LaplandUK aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at LaplandUK
✨Highlight Your Passion for Sports
When chatting with LaplandUK, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
