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- Tasks: Engage with families and serve delicious food in a magical setting.
- Company: Join LaplandUK, a unique immersive theatrical experience celebrating childhood wonder.
- Benefits: Enjoy £12.25/hour, free meals, discounts, and shuttle service.
- Why this job: Be part of a friendly team creating unforgettable family memories in a festive atmosphere.
- Qualifications: Enthusiasm, excellent communication skills, and a willingness to learn are essential.
- Other info: Training starts late October 2025; the event runs from November 13 to December 24.
Based on the original stories of Mike and Alison Battle ‘Lapland’, the show, is a ground-breaking immersive theatrical production that brings to life the mythical elven world of Father Christmas. Lapland celebrates the wonderment of childhood through our magical world, rich story telling & memory making experiences.
Role Overview – FOOD AND BEVERAGE ASSISTANT
Food and Beverage Assistants are key members of the team at LaplandUK as they are the face of Lapland while guests are in our cafes and restaurants. The role is a great opportunity for enthusiastic guest focused individuals to join a friendly team in a fast paced and collaborative environment. Based at our Ascot event site the F&B Assistants will be responsible for engaging with families and serving them with delicious food and drinks which are a key part of the Lapland experience.
Responsibilities
Consistently meet and exceed customers’ expectations, by welcoming guests into our cafes and restaurants and engaging with the families while following the Lapland operating procedures and sequence of service.
UK
Consistently follow Food Hygiene processes when preparing and presenting food and drinks.
Immerse yourself in the Lapland narrative.
Have a thorough knowledge of all the products in the F&B outlets and have the ability to make appropriate recommendations to the guests.
Follow all relevant costume and process standards.
Attend any training as required.
Key Attributes
- Enthusiastic and willing to learn and be part of Lapland.
- Bright and articulate – Excellent verbal communication skills.
Where is Lapland?
Lapland Manchester is based at Capesthorne Hall, Congleton Road, Siddington, Macclesfield, SK11 9JY.
Key Dates:
- PAID TRAINING: Your training plan will vary depending on your role. Training will take place on select dates between the end of October 2025 and the beginning of November 2025.
- LIVE EVENT: In 2025, Lapland Manchesterwill run from Thursday 13th November – Wednesday 24th December.
The contract will run from Mid-October to 24th December 2025.
- Hourly pay of £12.25 per hour, plus holiday pay which is paid at the end of your contract
- Free hot meal per day
- Free coffee, tea and soft drinks
- 20% discount in LaplandUK retail shops on selected dates
- Free Parking
- Shuttlebus from Macclesfield Train Station to event site.
Working for LaplandUK is unlike any other role. By ‘Honouring Childhood Together’, we create memorable moments that families cherish forever. We can’t wait to welcome you to our secret, magical world this year!
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F&B Assistant - Manchester employer: LaplandUK
Contact Detail:
LaplandUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant - Manchester
✨Tip Number 1
Familiarise yourself with the Lapland narrative and the overall experience they offer. Understanding the story behind the production will help you engage with guests more effectively and create a memorable experience for them.
✨Tip Number 2
Show your enthusiasm during any interactions, whether in person or over the phone. Being bright and articulate is key, so practice your communication skills to ensure you can convey your excitement about the role and the event.
✨Tip Number 3
Network with current or former employees of LaplandUK if possible. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to demonstrate your customer service skills in any interviews or assessments. Think of examples from past experiences where you've gone above and beyond for customers, as this will show you're a great fit for the F&B Assistant role.
We think you need these skills to ace F&B Assistant - Manchester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and key attributes required for the F&B Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Show Enthusiasm: Express your enthusiasm for the role and the unique experience of working at LaplandUK. Use specific examples from your past experiences that demonstrate your passion for customer service and teamwork.
Highlight Communication Skills: Since excellent verbal communication is essential, make sure to showcase your communication skills in your CV and cover letter. Provide examples of how you've effectively engaged with customers or worked in a team setting.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LaplandUK
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the unique experience Lapland offers. Share why you want to be part of this magical environment and how you can contribute to creating memorable moments for families.
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage offerings at Lapland. Be prepared to discuss your favourite items and make recommendations, as this will demonstrate your knowledge and ability to engage with guests effectively.
✨Emphasise Communication Skills
Since excellent verbal communication is key in this role, practice articulating your thoughts clearly. Think of examples from past experiences where you successfully engaged with customers or worked as part of a team.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively in a fast-paced environment. Share experiences that showcase your teamwork skills and willingness to support your colleagues, as this is essential for a successful F&B Assistant.
