Back of House Assistant
Back of House Assistant

Back of House Assistant

Macclesfield Temporary No home office possible
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At a Glance

  • Tasks: Support the magic behind the scenes by assembling and packaging items with care.
  • Company: Join the enchanting team at LaplandUK, where creativity meets festive wonder.
  • Benefits: Earn Β£12.25 per hour, enjoy free meals, and get discounts in retail shops.
  • Why this job: Be part of a sell-out show that creates unforgettable experiences for families.
  • Qualifications: Reliability, organisation, and teamwork skills are essential.
  • Other info: Free shuttle service from Macclesfield station and excellent career growth opportunities.

About:

Brought to life with Hollywood set designers and West End theatre professionals on an unprecedented scale, LaplandUK\’s immersive theatrical experience crafts an enchanting world of wonder and beauty.

The award-winning show sells out within hours each year and welcomes over 170,000 guests to its 30-acre magical forest each season, including the likes of Elton John and members of the Royal Family.

Guests journey through a theatrical world, passing through five uniquely themed, interactive performances that blend storytelling, character interaction, and festive wonder. This 4.5 hour live, walk-through adventure offers families an unforgettable experience.

The Role

As a Back of House Assistant, you\’ll support the magic behind the scenes. Working in either the Toy Factory or Mother Christmas\’ Kitchen, you\’ll help prepare the experiences guests enjoy by assembling and packaging items with precision and care. You\’ll be part of a fast-moving team, ensuring everything is ready on time and to a high standard.

  • Assemble, package, and label products according to production guidelines

  • Monitor the production line to ensure quality and consistency

  • Identify and correct defects in materials or finished products

  • Follow all standard operating procedures (SOPs)

  • Maintain a clean and safe working area

  • Work closely with team members and Stage Management to keep things running smoothly

  • Adhere to safety rules and quality standards at all times

PHYSICAL REQUIREMENTS:

  • Able to lift up to 12kg

  • Comfortable standing and moving for extended periods

  • Physically fit and capable of working in a demanding environment

LOCATION:

Congleton Rd, Siddington, Macclesfield SK11 9JY (free shuttle service provided from Macclesfield station)

KEY DATES:

  • Paid Training: Training will take place on select dates between late October and early November 2025 (mandatory)

  • Live event: Thursday 6th November – Wednesday 24th December 2025

BENEFITS

  • Hourly pay of Β£12.25 per hour, plus holiday pay (paid at the end of your contract)

  • Free hot meal per day, plus free coffee, tea and soft drinks

  • 20% discount in LaplandUK retail shops on selected dates

  • Shuttlebus from Macclesfield Station to event site

If you\’re reliable, organised, a team player, and love creating joy behind the scenes, we\’d love to have you on board.

Job Types: Full-time, Part-time, Temporary
Contract length: 6 weeks

Pay: Β£12.25 per hour

Benefits:

  • Canteen
  • Discounted or free food
  • Shuttle service provided
  • Transport links

Application question(s):

  • Will you be 18 or over by October 2025?

Work Location: In person

Back of House Assistant employer: LaplandUK

LaplandUK offers a unique and enchanting work environment where creativity meets festive joy, making it an excellent employer for those looking to contribute to a magical experience. With competitive pay, free meals, and a supportive team culture, employees enjoy a rewarding atmosphere that fosters collaboration and personal growth. Located in the picturesque setting of Siddington, the company provides convenient transport options, ensuring a seamless commute for all staff members.
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Contact Detail:

LaplandUK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Back of House Assistant

✨Tip Number 1

Get to know the company! Before your interview, dive into LaplandUK's magical world. Familiarise yourself with their shows and values so you can show genuine enthusiasm and fit right in.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and how they align with the Back of House Assistant role.

✨Tip Number 3

Show off your teamwork skills! Since you'll be working closely with others, share examples of how you've collaborated in the past. Highlighting your ability to work well in a fast-paced environment will make you stand out.

✨Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Back of House Assistant

Attention to Detail
Teamwork
Organisational Skills
Time Management
Quality Control
Problem-Solving Skills
Physical Fitness
Adherence to Safety Standards
Ability to Follow Standard Operating Procedures (SOPs)
Communication Skills

Some tips for your application 🫑

Show Your Enthusiasm: When you're writing your application, let your passion for creating magical experiences shine through. We want to see that you’re excited about being part of the team that brings joy to our guests!

Tailor Your Application: Make sure to customise your application to highlight your skills and experiences that match the Back of House Assistant role. We love seeing how your background fits into our fast-paced environment!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at LaplandUK

✨Know the Magic Behind the Scenes

Familiarise yourself with the enchanting world of LaplandUK. Understand the role of a Back of House Assistant and how it contributes to the overall experience. This will help you answer questions confidently and show your enthusiasm for being part of the magic.

✨Showcase Your Team Spirit

Since this role involves working closely with others, be ready to discuss your teamwork experiences. Share specific examples of how you've collaborated in fast-paced environments, highlighting your reliability and organisational skills.

✨Prepare for Physical Demands

Be honest about your physical capabilities. If you're comfortable lifting and standing for long periods, mention it! You might also want to share any relevant experiences that demonstrate your ability to thrive in demanding situations.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the role or the production process. This shows your genuine interest and helps you understand what it takes to keep everything running smoothly behind the scenes.

Back of House Assistant
LaplandUK
Location: Macclesfield
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