At a Glance
- Tasks: Join our team as a receptionist, handling bookings and customer service in a vibrant hotel environment.
- Company: Lapland Hotels Saaga, part of Finland's largest hotel chain, offering unique northern experiences.
- Benefits: Enjoy competitive pay, staff perks, and accommodation assistance just 5 km from work.
- Other info: Flexible shifts with opportunities for growth in a dynamic hospitality setting.
- Why this job: Experience the beauty of Ylläs while working in a fun, active atmosphere with a supportive team.
- Qualifications: Fluent Finnish required; hotel experience and customer service skills are a plus.
The predicted salary is between 40500 - 49500 £ per year.
StaffPoint hakee Lapland Hotels Saagaan, Ylläkselle, VASTAANOTTOVIRKAILIJAA talvikauteen 2026 – 2027. Työnkuvaan kuuluu vastaanoton työtehtävät, mm. varausten vastaanotto, sähköposti- ja puhelintyö, asiakkaiden sisään- ja uloskirjaus, laskutus, aulabaarin tehtävät sekä matkamuistojen, kylpylä-, kuntosali- ja hissilippujen myynti. Tarjolla monipuolinen työnkuva vilkkaassa vastaanotossa. Työt alkavat arviolta 18.11.2026 ja kestävät aina kevääseen arviolta 11.4.2027. Tuntimäärä keskimäärin 90h / 3vkoa. Työsuhde solmitaan työntekijän ja StaffPointin välille. Lapland Hotels-ketju on savuton työpaikka.
Työnkuvaan kuuluvat vastaanoton työtehtävät yöaikana, aulabaarin tehtävät sekä yleisten tilojen siistimistä. Toivomme sinulta:
- Hotellivirkailijan koulutusta ja/tai työkokemusta vastaanottovirkailijan työtehtävistä.
- Opera Cloud-hotellivarausjärjestelmän hallinta katsotaan eduksesi.
- Anniskelu- ja hygieniapassia.
- Suomen ja englannin kielentaitoa, muu kielitaito on plussaa.
Huomioithan, että tässä tehtävässä vaaditaan sujuvaa suomea. Paineensietokykyä ja valmiutta toimia hektisessä työympäristössä.
Tarjoamme sinulle:
- Mielenkiintoista ja vaihtelevaa työtä iloisessa, mukavassa ja liikunnallisessa työympäristössä.
- Upean, tiiviin työporukan, jonne moni palaa kausi kauden jälkeen.
- Kolmen toimialan (Lapland Hotels, Lapland Safaris ja Lapland Ski Resorts) kattavat henkilöstöedut.
- Majoitus järjestyy toimeksiantajan puolesta, n. 5 km päässä työpaikasta.
- Majoituksen sijainnin vuoksi oma auto helpottaa kulkemista töihin ja vapaa-ajalla.
- Mahdollisuus kimppakyytiin työmatkoja varten, jonka vuoksi ajokortti on eduksi.
- Palkka kokemuksen mukaan Marava TES + työehtosopimuksen mukaiset lisät.
Lapland Hotels Saaga kuuluu tunnettuun ja arvostettuun Lapland Hotelsin hotelliperheeseen. Lapland Hotels Saaga sijaitsee Yllästunturin puurajassa, josta avautuvat upeat näköalat aina taivaanrantaan asti. Hotellissa on 84 hotellihuonetta ja noin 100 Chalets-lomahuoneistoa. Vastaanotossa palvellaan niin hotellin, kylpylän kuin aulabaarinkin asiakkaita.
Vastaanottovirkailija, Lapland Hotels Saaga, Ylläs in Newcastle upon Tyne employer: Lapland Hotels
Lapland Hotels Saaga offers an exciting and varied work environment in the heart of Ylläs, where you can thrive in a friendly and active atmosphere. With strong employee benefits across three sectors, including accommodation support and a close-knit team that many return to season after season, this is a fantastic opportunity for those looking to grow in the hospitality industry while enjoying the stunning natural surroundings. Join us and be part of a workplace that values safety, customer service, and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Vastaanottovirkailija, Lapland Hotels Saaga, Ylläs in Newcastle upon Tyne
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Vastaanottovirkailija, Lapland Hotels Saaga, Ylläs in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Lapland Hotels
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Lapland Hotels. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
