LAPELA CLINICS LIMITED is a medical practice company located at Tanglewood Lodge, Dough Bank, Ombersley, Droitwich in the United Kingdom. Dedicated to delivering exceptional healthcare services, the clinic focuses on providing patient-centered care that meets the highest medical standards. As part of the healthcare sector, LAPELA CLINICS LIMITED emphasizes professionalism, quality, and compassion in serving its community's health needs.
Role Description This is a full-time on-site role for an Assistant located in Worcestershire. The Assistant will be responsible for providing administrative support, coordinating appointments, maintaining patient records, answering inquiries, preparing reports, and ensuring smooth daily operations within the clinic. The role requires strong organizational and communication skills to interact effectively with patients, staff, and medical professionals.
Qualifications Administrative Skills: Experience in organizing schedules, maintaining records, and handling administrative tasks.
Customer Service and Communication: Ability to provide excellent assistance to patients and staff, with strong verbal and written communication skills.
Technical Proficiency: Familiarity with office software and medical record systems is a plus.
Organizational Skills: Strong attention to detail and ability to prioritize and multi-task effectively.
Problem-Solving Skills: Capability to address and resolve issues promptly and efficiently.
Professionalism: A customer-focused mindset with a high standard of confidentiality and ethical conduct.
Preferred: Previous experience in a healthcare setting and/or knowledge of medical terminology.
Minimum Qualifications: High school diploma or equivalent. Higher education in administration or healthcare-related fields is an advantage.
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