At a Glance
- Tasks: Lead a dynamic team providing essential legal support and ensure top-notch client services.
- Company: Join Lanyon Bowdler, a respected firm with a commitment to excellence.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Be part of a collaborative team focused on delivering exceptional service.
- Why this job: Make a real difference by enhancing legal operations and supporting your colleagues.
- Qualifications: Strong leadership skills and experience in legal administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a legal support services team leader to join our Leadership Team here at Lanyon Bowdler.
This role provides operational line management and leadership to the Legal Support Services Team, which consists of telephony, client services and legal administrative assistants. Legal Support Services is the central shared department, where all of the core legal administrative tasks are conducted for the firm. This team leader role is key to ensuring the accuracy and flow of all aspects of administration in line with KPIs, to specifically support lawyers across the firm, as well as assisting in the monitoring of performance targets and activity levels, taking appropriate action as required.
This role plays an important part in ensuring that the telephonists, front of house client services and legal administration team members provide an exceptional level of support to both clients and colleagues. This function includes the front of house reception and also overseeing the timely and accurate transcription of legal dictations, using speech recognition systems, for a range of departments. In addition, you will be checking the opening and processing of new files, relating to prospects, clients or other matters, and post registration completions.
The post holder is also responsible for overseeing and ensuring the input of data and storage of e-documentation into the practice/document management system, archiving closed matter files, and ensuring the use of third party practice management systems is actioned to the highest standards.
For a job description and person specification, or to apply with your up-to-date CV and covering letter please email: recruitment@lblaw.co.uk
Please note: if you’re emailing a CV please ensure this is a PDF or Word document and is attached to the email, not inserted as a link.
Legal Support Services Team Leader in Shrewsbury employer: Lanyon Bowdler Solicitors
Lanyon Bowdler Solicitors is an excellent employer, offering a supportive work culture that values flexibility and employee well-being. With competitive salaries, comprehensive benefits including healthcare and life insurance, and opportunities for professional growth within the Residential Property Department, this role in Oswestry provides a meaningful and rewarding career path for legal support assistants.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Support Services Team Leader in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Legal Support Services Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience in managing legal support services effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team at Lanyon Bowdler. Good luck!
We think you need these skills to ace Legal Support Services Team Leader in Shrewsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Legal Support Services Team Leader role. Highlight relevant experience and skills that match the job description, especially in operational management and legal support.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've led teams or improved processes in previous roles.
Follow Application Guidelines:When applying, remember to send your CV and cover letter as PDF or Word documents. Make sure they’re attached to the email, not just linked. We love a well-organised application!
Show Your Passion:Let us know why you want to join StudySmarter! Share your enthusiasm for legal support services and how you can contribute to our team's success. A bit of personality goes a long way!
How to prepare for a job interview at Lanyon Bowdler Solicitors
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Legal Support Services Team Leader. Familiarise yourself with the key tasks mentioned in the job description, such as managing telephony, client services, and legal administrative assistants. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As this position involves operational line management, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully led a team or improved processes. Highlight how you can ensure the accuracy and flow of administration, which is crucial for supporting lawyers across the firm.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Prepare scenarios related to performance monitoring, client service issues, or data management. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively and showcase your critical thinking skills.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, KPIs, and the tools used for document management. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers on a deeper level.
