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- Tasks: Coordinate quality assurance activities and support instructor training.
- Company: Join Lantra, a leading awarding body for land-based industries.
- Benefits: Enjoy a competitive salary, 25 days leave, and hybrid working.
- Other info: Exciting career progression opportunities in a friendly workplace.
- Why this job: Make a real impact in a collaborative environment focused on professional growth.
- Qualifications: Customer service experience and understanding of quality assurance processes required.
The predicted salary is between 27500 - 27500 £ per year.
Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.
As we go through an exciting period of growth, we are now looking for an Instructor Co-ordinator to join us on a full-time, permanent basis, working 37.5 hours per week.
The Benefits
- Salary of £27,500 per annum
- 25 days annual leave, increasing with service
- Defined contributory pension scheme or pension auto-enrolment scheme
- Professional development and career growth opportunities
- Collaborative and friendly work environment
- Employee assistance scheme
- Hapi employee benefits and wellbeing platform
- Medical cash plans
- Enhanced maternity and adoption pay
- Rewards for length of service
- Health and wellbeing events and initiatives
- Free voluntary day
- Employee rewards
- Free parking
- Free drinks
This is an exciting opportunity for a customer service professional with experience of working with contractors and an understanding of quality assurance processes to join our growing organisation. With hybrid working and a strong all-round benefits package designed to support your wellbeing, reward your contribution and help you grow, this is the perfect chance to build your future with an organisation that values professional development and long-term career progression.
So, if you’re ready to bring your skills and experience to a role where your work really matters, read on and apply today.
The Role
As an Instructor Co-ordinator, you will be responsible for the organisation of quality assurance (QA) activity to support the new and existing Instructor/Assessor network. Supporting recruitment drives, you will ensure the network is adequate for the needs of the business and Instructors and Assessors are trained to the required skill levels. You will also review and process the annual membership of Instructors, Customised Provision Instructors and Assessors. Additionally, you will co-ordinate quality assurance activity, including organising spot visits, monitoring performance and working with the network to implement improvements and maintain consistent standards.
Your role will also involve:
- Maintaining accurate and up-to-date databases and records
- Managing and responding to correspondence promptly
- Arranging CPD, standardisation and update events
- Supporting skills assessments, interviews and progression routes
About You
To be considered as an Instructor Co-ordinator, you will need:
- Experience of working in a customer service environment
- Experience of managing external subcontractors
- Experience of operating to quality systems and processes
- An understanding of QA processes
- To be methodical
- Attention to detail
- Excellent communication skills
- A full, valid driving licence and access to a vehicle (due to our location)
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other organisations may call this role Training Co-ordinator, Assessor Co-ordinator, Training and Quality Co-ordinator, Learning and Development Co-ordinator, Training Programme Co-ordinator, Quality Assurance Co-ordinator, or Training Network Co-ordinator.
Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re ready to make a real difference as an Instructor Co-ordinator, please apply via the button shown.
Instructor Co-ordinator in Leicester employer: Lantra
Contact Detail:
Lantra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Instructor Co-ordinator in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they’re looking for in an Instructor Co-ordinator and think of examples from your experience that showcase your skills. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our organisation. So, hit that apply button and show us what you've got!
We think you need these skills to ace Instructor Co-ordinator in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Instructor Co-ordinator. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Customer Service Skills: Since this role is all about customer service, don’t forget to showcase your relevant experience. Share specific examples of how you've successfully managed relationships or improved processes in previous roles.
Be Methodical and Detail-Oriented: We love a candidate who pays attention to detail! Ensure your application is free from typos and clearly structured. This reflects your methodical approach, which is crucial for the Instructor Co-ordinator position.
Apply Early!: We might close the vacancy early if we get enough applications, so don’t wait around! Head over to our website and submit your application as soon as you can to avoid missing out on this exciting opportunity.
How to prepare for a job interview at Lantra
✨Know Your QA Processes
Make sure you brush up on quality assurance processes before the interview. Lantra is looking for someone who understands these systems, so be ready to discuss your experience and how you've applied QA in previous roles.
✨Showcase Your Customer Service Skills
As an Instructor Co-ordinator, you'll need to demonstrate excellent communication and customer service skills. Prepare examples of how you've successfully managed relationships with contractors or clients, highlighting your ability to resolve issues effectively.
✨Be Methodical and Detail-Oriented
This role requires a methodical approach and attention to detail. During the interview, share specific instances where your organisational skills made a difference, whether it was maintaining databases or coordinating events.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the Instructor Co-ordinator role and Lantra's future plans. This not only demonstrates your enthusiasm but also helps you assess if the company aligns with your career goals.