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For Companies At a Glance
- Tasks: Coordinate quality assurance activities and support the Instructor/Assessor network.
- Company: Join Lantra, a leading awarding body for land-based industries in the UK.
- Benefits: Enjoy a competitive salary, 25 days leave, and hybrid working options.
- Other info: Collaborative environment with excellent career progression opportunities.
- Why this job: Make a real impact in a role that values your skills and professional growth.
- Qualifications: Customer service experience and understanding of quality assurance processes required.
The predicted salary is between 27500 - 27500 £ per year.
Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training Provider Partners.
As we go through an exciting period of growth, we are now looking for an Instructor Co-ordinator to join us on a full-time, permanent basis, working 37.5 hours per week.
The Benefits
- Salary of £27,500 per annum
- 25 days’ annual leave, increasing with service
- Defined contributory pension scheme or pension auto-enrolment scheme
- Professional development and career growth opportunities
- Collaborative and friendly work environment
- Employee assistance scheme
- Hapi – employee benefits and wellbeing platform
- Medical cash plans
- Enhanced maternity and adoption pay
- Rewards for length of service
- Health and wellbeing events and initiatives
- Free voluntary day
- Employee rewards
- Free parking
- Free drinks
This is an exciting opportunity for a customer service professional with experience of working with contractors and an understanding of quality assurance processes to join our growing organisation. With hybrid working and a strong all-round benefits package designed to support your wellbeing, reward your contribution and help you grow, this is the perfect chance to build your future with an organisation that values professional development and long-term career progression.
So, if you’re ready to bring your skills and experience to a role where your work really matters, read on and apply today.
The Role
As an Instructor Co-ordinator, you will be responsible for the organisation of quality assurance (QA) activity to support the new and existing Instructor/Assessor network. Supporting recruitment drives, you will ensure the network is adequate for the needs of the business and Instructors and Assessors are trained to the required skill levels. You will also review and process the annual membership of Instructors, Customised Provision Instructors and Assessors.
Additionally, you will co-ordinate quality assurance activity, including organising spot visits, monitoring performance and working with the network to implement improvements and maintain consistent standards. Your role will also involve:
- Maintaining accurate and up-to-date databases and records
- Managing and responding to correspondence promptly
- Arranging CPD, standardisation and update events
- Supporting skills assessments, interviews and progression routes
About You
To be considered as an Instructor Co-ordinator, you will need:
- Experience of working in a customer service environment
- Experience of managing external subcontractors
- Experience of operating to quality systems and processes
- An understanding of QA processes
- To be methodical
- Attention to detail
- Excellent communication skills
- A full, valid driving licence and access to a vehicle (due to our location)
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other organisations may call this role Training Co-ordinator, Assessor Co-ordinator, Training and Quality Co-ordinator, Learning and Development Co-ordinator, Training Programme Co-ordinator, Quality Assurance Co-ordinator, or Training Network Co-ordinator.
Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re ready to make a real difference as an Instructor Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Instructor Co-ordinator in Kenilworth employer: Lantra
Contact Detail:
Lantra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Instructor Co-ordinator in Kenilworth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences clearly and confidently. The more you practice, the more comfortable you'll feel when it counts!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Instructor Co-ordinator in Kenilworth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in customer service and quality assurance. We want to see how your skills align with the Instructor Co-ordinator role, so don’t hold back!
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your writing style or examples of past experiences, let us see your strengths shine!
Be Methodical and Detail-Oriented: As an Instructor Co-ordinator, attention to detail is crucial. When filling out your application, double-check for any typos or errors. A polished application shows us you’re serious about the role and can manage quality processes effectively.
Apply Early!: We might close the vacancy early if we get enough applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Lantra
✨Know Your QA Processes
Make sure you brush up on quality assurance processes before the interview. Lantra is looking for someone who understands these systems, so be ready to discuss your experience and how you've applied QA in previous roles.
✨Showcase Your Customer Service Skills
As an Instructor Co-ordinator, you'll need to demonstrate excellent communication skills. Prepare examples of how you've successfully managed customer relationships or resolved issues in a previous job to highlight your customer service expertise.
✨Be Methodical and Detail-Oriented
This role requires a methodical approach and attention to detail. During the interview, share specific instances where your organisational skills made a difference, whether it was managing databases or coordinating events.
✨Prepare Questions About the Role
Don't forget to prepare thoughtful questions about the position and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you, especially regarding their commitment to professional development.