Sonex is seeking a Customer Service Advisor (Vulnerability Specialist) to support customers through challenging situations. No prior customer service experience is required, as training will be provided.
The role is office-based in Llanelli, with a 37.5 hour week, and a salary of £26,320 plus up to 25% monthly bonus. You will help customers navigate complex energy-related challenges with compassion and professionalism.
Vulnerability Support Specialist — Energy Help & Empathy in Llanelli employer: Lantern
At Lantern, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that values flexibility and innovation. Our hybrid working model not only promotes work-life balance but also encourages meaningful interactions among teams, providing ample opportunities for professional growth and development in the dynamic field of risk management. Join us to be part of a forward-thinking organisation that prioritises employee well-being and career advancement in the heart of the financial services sector.
