Lantern is hiring a Customer Service Representative in a hybrid role (2–3 days in the Leeds office). You will assist customers with realistic repayment plans for outstanding balances, using active listening and clear communication to find sustainable solutions.
Join a fast-paced team focused on empathy and excellent service, with a monthly bonus, and a 4-week rotation pattern that blends office and home working to support work-life balance.
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Hybrid Customer Care & Debt Solutions Specialist in Leeds employer: Lantern
At Lantern, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that values flexibility and innovation. Our hybrid working model not only promotes work-life balance but also encourages meaningful interactions among teams, providing ample opportunities for professional growth and development in the dynamic field of risk management. Join us to be part of a forward-thinking organisation that prioritises employee well-being and career advancement in the heart of the financial services sector.
