At a Glance
- Tasks: Help customers manage their debts by providing empathetic and realistic solutions.
- Company: Lantern, a supportive company based in Leeds with a focus on customer care.
- Benefits: Hybrid work model, competitive pay, and a supportive team environment.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Strong listening skills and a passion for helping others.
The predicted salary is between 25000 - 32000 £ per year.
Lantern in Leeds is hiring Customer Service Representatives to help customers find realistic and sustainable solutions to manage outstanding balances.
You will listen actively, ask the right questions and build trust with each caller in a fast-paced environment where consistency matters.
The role follows a hybrid pattern with 2-3 days in the Wellington Street office and the rest at home, starting with training.
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Empathetic Debt Solutions Specialist (Hybrid) in Leeds employer: Lantern
At Lantern, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that values flexibility and innovation. Our hybrid working model not only promotes work-life balance but also encourages meaningful interactions among teams, providing ample opportunities for professional growth and development in the dynamic field of risk management. Join us to be part of a forward-thinking organisation that prioritises employee well-being and career advancement in the heart of the financial services sector.
