Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers by diagnosing software issues and guiding them through installations.
- Company: Join Lantek, a global leader in software solutions for manufacturing.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Work with a diverse team across 16 countries and enhance your technical expertise.
- Why this job: Be part of the digital transformation in the metal processing industry.
- Qualifications: Programming skills in C++, C#, HTML, or XML; Azure knowledge is a plus.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT US
Lantek is the global leader providing software systems and solutions to companies manufacturing parts with sheet metal, tubes, and structural steel. From small workshops to international multi-plant corporations, Lantek systems are present in every kind of industrial factory. Lantek has 40 years of experience and more than 400 professionals spread around the world. Our offices are present in 16 countries worldwide, besides a significant presence in Spain, where HQ is located. Lantek is a key partner in Digital Transformation for metal processing companies. We help our customers to achieve their Industry 4.0 goals with leading products and services, provided in an open multi-vendor platform.
ABOUT THE ROLE
As part of the Operations team, this Customer Engineer role will be responsible for providing assistance to our customers. You will diagnose and troubleshoot software problems and help our customers to install applications and programs, by assisting people with computer issues and being able to explain technical details.
Duties
- Azure knowledge is advantageous.
- Experience in programming (e.g., C++, C#, HTML, XML) is highly desirable.
- Familiarity with reporting tools such as Crystal Reports or Stimulsoft.
- Knowledge of manufacturing processes within the sheet metal working industry is beneficial.
Customer Engineer employer: Lantek
Contact Detail:
Lantek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings at Lantek or similar companies.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Engineer roles and practice your responses. Make sure you can explain your technical skills clearly, especially around software troubleshooting and programming.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've diagnosed and resolved issues in the past. This will demonstrate your ability to assist customers effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Lantek and being part of our mission in digital transformation.
We think you need these skills to ace Customer Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Engineer role. Highlight your relevant experience, especially in troubleshooting and software installation, as well as any programming skills you have. We want to see how your background fits with what we do at Lantek!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills can help us in our mission. Don’t forget to mention any experience you have with Azure or manufacturing processes – it’ll make you stand out!
Show Off Your Technical Skills: Since this role involves diagnosing software problems, be sure to showcase your technical skills clearly. Mention specific programming languages you’re familiar with, like C++ or C#, and any tools you’ve used, such as Crystal Reports. We love seeing that expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss any important details. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lantek
✨Know Your Tech Inside Out
Make sure you brush up on your programming skills, especially in C++, C#, HTML, and XML. Be ready to discuss how you've used these languages in past projects or roles. Lantek values technical expertise, so showing that you can troubleshoot software problems effectively will definitely impress.
✨Understand the Industry
Familiarise yourself with the sheet metal working industry and its manufacturing processes. Knowing how Lantek's solutions fit into this landscape will help you articulate your value during the interview. It shows you're not just a techie but also understand the business side of things.
✨Prepare for Problem-Solving Scenarios
Expect to face some real-world scenarios where you'll need to diagnose and troubleshoot issues. Practise explaining your thought process clearly and concisely. This will demonstrate your ability to assist customers effectively, which is a key part of the Customer Engineer role.
✨Showcase Your Communication Skills
As a Customer Engineer, you'll need to explain technical details to non-technical users. Prepare examples of how you've successfully communicated complex information in the past. This will highlight your ability to bridge the gap between technology and customer needs, which is crucial for Lantek.